“Mehnaz Khan - what an amazing experience! I visited several stores before I got to reeds. I was greeted warmly and welcomed. She was extremely knowledgeable about watches and educated me before my purchase. I spent double what I planned to spend and it was worth every penny. I highly recommend Mehnaz - she’s got you covered! Thank Mehnaz!!! See again soon!!!!”
“My necklace required a minor repair because the clasp was damaged unexpectedly. My jeweler fixed my jewelry swiftly and made such a perfect repair that one cannot even tell that any repair was done.”
“Windsor Jewelers, Jackie, and Ben are simply the best. I’ve purchased several watches from Jackie and Windsor Jewelers. Jackie is very attentive to her clients. Jackie informed me that my dream watch would take some time to receive. I was ecstatic when I received the call and couldn’t asked for better customer service. Windsor Jewelers works hard for their customers and delivers exemplary service. They’re simply the best. Many thanks!”
“Called Fink’s all the way from Florida. They had a watch I had been looking for to celebrate the birth of my son. Ordered Monday, showed up Tuesday. The manager Kyle took care of me from beginning to end. From one father to another thank you for making the watch purchase special.”
“Christina from Donald Haack Diamonds first helped my husband pick out our engagement ring, next I got the privilege to meet her when we picked out our wedding bands together. Christina is so knowledgeable, kind and thorough in her assistance selecting the perfect jewelry for our family. I got another chance to see Christina again when on the day of my daughter’s birth the hospital required me to have my beautiful rings cut off and she guided the process of having it safely removed and repaired later. Christina has been in our lives now for the past decade and most recently helped my husband and I select a family heirloom for both our daughter and niece. I genuinely respect and admire Christina’s expertise in gems and her thoughtful and caring demeanor. We are honored to provide feedback on our experience at Donald Haack to new and interested customers since our experience has been consistently top notch, outstanding and a true joy.”
“Rojin is absolutely the best at getting you taken care of. She went above and beyond during my last visit. Great customer service from the whole boutique. You need a watch that's got great value get a Tudor.”
“I've been a customer of Sumpters for about 30 years and want to thank Caleb for his patience and helping me with my latest Submariner purchase. Great customer service! I've purchased several Rolexes from Sumpters over the years and it's always a pleasure doing business with them. Also a Huge THANK YOU! to Marco for keeping everything looking and working like new.”
“Our experience at the Swatch Store in SouthPark Charlotte was exceptional. Lou and Emily were both incredibly kind, patient, and knowledgeable while helping my daughter and me explore their watch selection. They took the time to answer questions, explain the brand, and made the entire experience enjoyable rather than rushed.
Their professionalism and genuine kindness truly stood out, and they made this a memorable visit for both of us. If you’re looking for excellent customer service and a welcoming atmosphere, I highly recommend visiting this location. Outstanding experience all around.”
“The entire staff was very friendly both times I came into the store (initial visit to request repair estimate and second one to pick up items). Jessica was patient and extremely helpful throughout the entire process. Thank you!”
10AM - 6PM
4521 Sharon Rd Suite 100, Charlotte
Watches
“I hope my wife doesn't see this review because I'm preparing a surprise for our 10th anniversary, but I received such amazing service that the store deserves the 5 star review.
I came in looking to see if it was possible to upgrade the stone on my wife's engagement ring (I got it off her telling her I want to get it cleaned).
I think the person who helped me was Shuki (I hope I got the name right). He was super professional and honest. We worked within my predetermined budget. After finding the right stone he double checked with the jeweler that what we want to do is possible on the existing ring.
I am very happy with the experience and know where to go from now on.”
“First luxury purchase could not have been a better experience. Nathan and the whole team went out of there way to make it great. This will be definitely be my go to place for future investments.”
“I feel truly blessed and grateful to have met someone who genuinely cares about customers. It has been two years since my husband passed away. Before he died, he bought me a very special ring. Losing it was heartbreaking, and I spent two years searching everywhere, hoping I would find it again.
After so much time, I finally located it in Charlotte. I was even ready to drive all the way from Michigan just to get it. But an amazing woman named Teri went above and beyond—she kindly shipped it to my home.
I can’t express how thankful I am. Teri, your kindness and compassion meant so much to me during such an emotional moment. Swarovski is truly blessed to have someone like you. Thank you from the bottom of my heart. ❤”
“We went on black Friday deal. We got good discount on watches. Compare to online price, we got a hefty discount on watches that was super surprising. Staff was good. Thanks fossil. Shine On!”
“I am so thankful and grateful we stopped into this store today. I just had my engagement ring stolen and was browsing for something to temporarily replace it. The people working were absolutely amazing..super helpful and truly kind. Thank you so much for the extra effort in making our trip to Charlotte better. Your kindness will not be forgotten.”
10AM - 9PM
5512 New Fashion Way Suite 996, Charlotte
Watches
“I bought my movado online and brought it to a well known jewelry store chain to get resized, they sold movados so I thought they could do it but they got my pins and links stuck. I brought it here to Ashley and Jessica who fixed it for me and corrected all the other stores mistakes. I would highly recommend coming here instead of a chain jewelry store. Ill be back here in the future, they earned my business for sure!”
10AM - 8:30PM
4400 Sharon Rd M14, Charlotte
Watches
“I’m a huge David Yurman fan. That’s literally all I wear. I stopped into the South Park store 2 days ago and I met Ronnie ( one of the David Yurman Specialists ) and he was simply a breath of fresh air. Ronnie was attentive, professional, kind, friendly and extremely knowledgeable of the Yurman pieces I was looking for. The store was closing that day so I ran out of time however I happily came back 2 days later and met with Ronnie tonight and purchased another Yurman piece….. I highly recommend this store and if you do visit, please ask for Ronnie…..he’s the absolute best. The other staff members are great as well , but Ronnie is my absolute favorite ?”
“Tara, Megan, and Julie are INCREDIBLE. They made my experience so special. Tara helped my boyfriend pick out my the ring of DREAMS. They really care about their customers. Can’t say thank you enough for the great service my boyfriend and I received through this process.”