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“Service was stress-free friendly easy in and easy out and whent about my day without issue, advisor explained to me back what I asked and everything was done correctly.”
“Most of us don't have extensive experience dealing with body shops so selecting one for a repair can be a crapshoot - such was my case as I'm a recent new resident to New Bern. What great fortune I had in choosing Bear for my service need. Big props to Alex who not only walked me thru the necessary insurance steps but interceded to break a logjam at Geico thanks to his personal relationship with their adjuster. My vehicle work was scheduled quickly, the components were ordered in timely fashion and the labor was efficient and flawless. The supplemental claim estimate for unseen damage was breezed thru the insurer by Alex' capable administration without me having to be involved. Best of all, the finished car work was exceptional - perfect paint match and blend topped it off to an ideal result. If you want hassle-free body service, choose Bear. If you want timely action and regular communication, choose Bear. If you want undetectable body repair, choose Bear. If you want a provider who does what they promise, choose Bear. Bottom line - just choose Bear! Jim Chandler, November 2024”
“We take all of our Stanley Steemer trucks here with any issues and every one comes back looking good as new and very quickly. We will continue to bring our fleet here.”
“Had to stop in after going to their competitors AZ with my daughter for a battery for her car. First time for her glad, ADVANCE Auto was right on time to show her that getting her own parts was easy. And sometimes they install it for you. Ok back story went To AutoZzzz first they dropped the ball so gad to drive over to Advance Auto before selling the battery Advance Auto wanted to check and make sure everything was running properly to make sure the problem was the battery. After checking the alternator and seeing it was good we went ahead and brought a battery which they installed for her. Her first time at an auto parts store glad the second stopped was a good one. Thanks to the staff member for answering all questions and taking care of the customers.”
“I had an extraordinary experience getting my car painted and the windshield replaced under a tight deadline due to an imminent move. The work was completed with impressive speed. The owner's exceptional personality, dedication to delivering outstanding results, and genuine care for customers are unparalleled. I'm incredibly grateful for the superb service and highly recommend them to anyone in need of automotive paint and bodywork.”
“Jared was fantastic. Our car broke down the road the store. Lorie a local recommended call them to see if they could bring us the antifreeze my car was low on. Turns out if was a code Jared was kind enough to help us figureout. We were able to get the car fix. This mom is so thankful for your kindness. Best in town.”
“My headlight bulb was not working after being installed and Gio went above and beyond and helped identify the issue and part I needed to get it working. Excellent customer service!”
“I was in need of a battery and this location and right down the road from where I work. I went in and was greeted by a sales associate by the name of Gage. I told him I needed my battery tested and he tested for me. Confirmed I needed a new one and helped me pick the best choice for my car. As he installed my battery for me and engaged in conversation while still putting in my battery. I appericate the awesome customer service and conversation. Definitely gonna check out the artist he mentioned. Awesome guy! In need of help? Gage will definitely be that guy I'd recommend to help you.”
“Went car shopping with my daughter the day after Christmas. We looked online before going and knew we wanted to look at the Honda HRV. Alan came out to help us find it. He was great! Very friendly, funny and helpful. This is the second car I've purchased from here and have had nothing but positive experiences from start to finish.”
“E & J did a fabulous job on my car! Had a small fender bender they fixed beautifully. They handled the insurance part with no problems. Staff was so friendly and everyone was professional. Being new to the area we appreciated meeting such friendly people who did an awesome job! They even washed my car inside and out!!”
“It's a pretty good place to get what you need. The only real problem I have is going into the back they don't really have any labels on the door on what rows behind what door. This causing some confusion.Outside of that it is a good place to get what you need.”
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“Couple years back he fixed my 2014 Volkswagen that had been hit by a deer, BEAUTIFUL work.
Recently I brought him my 89 f150 with a cracked frame. It was definitely a challenge, and I had my doubts. But man he does excellent work. Affordable, reliable, honest work. I’ll bring all my projects to him for as long as he’s in business!”