Best Buy offers a good selection of products like electric shavers at standard prices. However, the store can be poorly stocked in certain sections, such as action cameras. The in-person experience is generally okay, and the Geek Squad service is noted as being particularly good. Staff friendliness varies, with security often mentioned as the friendliest, while other sales staff can be difficult to get help from. The order process is smooth, but customers report shipment delays, especially during busy times like Christmas. A significant issue is that the store no longer answers its phone, routing calls to a national center that cannot answer basic questions about inventory or wait times.
