Best Buy offers a good selection of products like electric shavers at standard prices. However, the store can be poorly stocked in certain sections, such as action cameras. The in-person experience is generally okay, and the Geek Squad service is noted as being particularly good. Staff friendliness varies, with security often mentioned as the friendliest, while other sales staff can be difficult to get help from. The order process is smooth, but customers report shipment delays, especially during busy times like Christmas. A significant issue is that the store no longer answers its phone, routing calls to a national center that cannot answer basic questions about inventory or wait times.
I accidentally placed a pickup order at the wrong store. Kendra is phenomenal. She helped me cancel the old order and pick up my Xbox at her location on Glenwood, saving me an hour of my busy day. THANK YOU KENDRA!
July 2026
Tomas was very helpful! We needed to buy another laptop and he helped us weigh the pros and cons for our specific need. Definitely recommend this store and him for anyone shopping for electronics!
July 2026
I visited the Geek Squad to pick up my new laptop after the data transfer from my old laptop. While another customer’s laptop was updating/installing, the Geek Squad guy managed to work me in without an appointment. He was efficient and friendly. He kept an eye on the other customer while helping me. Real customer... read full comment
