Buckle, located at Crabtree Valley Mall, is a popular retail store known for its high-quality, on-trend clothing, accessories, and footwear. The store offers a curated selection of national and exclusive brands, making it a go-to destination for those wanting to stay stylish. Customers appreciate the excellent customer service provided by the staff, who are helpful, friendly, and attentive to individual needs. Many reviews highlight how the staff make a positive difference, helping shoppers find clothes that fit well and suit their style, making the shopping experience enjoyable and personalized. The store is especially praised for its comfortable, durable jeans, which are considered an investment but get better with wear. Buckle is recognized as a top place in Raleigh for Rock Revival jeans, shirts, and hats, with customers often leaving satisfied and happy with their purchases. While the prices can be high, shoppers feel it is worth the cost for quality and style, and many mention returning regularly. The store is also recommended as a great place to buy gifts, particularly for those looking to impress. Overall, Buckle combines a wide variety of fashionable options with attentive service, making it a favored spot for people wanting to look stylish and feel confident.
I found a pair of brand new Buckle brand jeans in my closet that didn't fit and this store helped me exchange them, despite not having the receipt. Matthew was very friendly and helped me find a pair of jeans that is just my style and fit me perfectly!
November 2024
Visited Buckle with my daughter on 11/27/24. Big shout out to Julia for assisting my daughter with a pair of jeans she loves. Very kind and extremely personable! Thx, again Julia for giving my daughter outstanding service and being a class act!
February 2024
Great customer service!!! These sales associates here at this store are phenomenal to work with! I definitely would recommend this store and their staff to help anyone trying to get high quality clothing!