Chase Bank
Chase Bank,
Banks
Hours:
8101 Brier Creek Parkway, Raleigh NC 27617
Hours
About Chase Bank
Chase Bank offers friendly and professional service at its branches. Customers appreciate staff members like Resi and Rachel, who are knowledgeable, pleasant, and efficient. Resi quickly gathered the necessary paperwork and provided personalized assistance, while Rachel helped with final details and exploring banking options. Many customers have positive experiences, especially when making appointments or resolving issues like cashiers check mistakes. However, some customers mention occasional frustration with staff referring them to customer support or experiencing delays, such as needing a reservation to be seen quickly. Overall, the bank provides a welcoming environment with helpful staff, and customers value the assistance and guidance they receive during their visits.
Most Recent Reviews
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October 2026
The staff are young and welcoming. They are friendly and seem happy to work at Chase. This makes a difference in customer service.All the people I talked to listened to me and showed hospitality toward me.
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May 2026
Very courteous & accommodating, I have been a Chase customer for many years. Exceptional customer service at this location.
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April 2026
Have worked with Rachel at this branch since they opened. She has always been personable, friendly, knowledgeable and accommodating. Highly recommend the Brier Creek branch
More Comments(39)
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Raleigh, North Carolina
