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September 2021
Bill Pay system is a complete disaster. Service level has dropped. Considering pulling my wealth management account if it weren't such a pain to make a switch
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January 2021
Poor customer service. We have been customers for over 20 years. We paid off our first house and wanted a loan for a second house, but they insisted we make a new account but were unwilling to return calls or actually create the account we tried to set up online. Better to go somewhere that actually wants customers.
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January 2021
This bank is incompetent beyond belief. I closed my account and now 10 days and still waiting for the check. Mistake after mistake after mistake. They will go out of business very soon. Inept management
