If you need a loan, they will not help you at all with the best deal. Miss a payment and say goodbye to your credit because they won’t work with you AT ALL!! I would not recommend SECU. Their customer service is trash.
August 2022
I was the only one in line at this location this morning. There was only one teller at the counter who proceeded to chat with a customer about something they had in common which didn't seem to have an end. With no regard for me standing in line waiting to be serviced. I left to go to another branch. Poor customer service.
May 2021
I went by to make a large withdrawal and this was by far the easiest visit I have had to any credit union! Both of the young women on the teller line greeted me at the same time. Raven was wonderful and inviting. She counted my cash back very accurately and easy for me to see.