Metro by T-Mobile on Avent Ferry Road offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight the staff as super helpful, attentive, respectful, patient, and knowledgeable. Specific employees are frequently praised for giving great customer service, listening to concerns, and going out of their way to resolve issues. Customers report a very smooth process and note that the service at this location is awesome and a pleasure, with some stating it cannot compare to other locations. The staff is described as polite and humble, providing fast help and confirming details with support. One customer was thankful and determined to recommend the store, even suggesting these employees could greatly help another location. The overall experience is one of unbeatable service from a friendly and patient team.
It is a "good like" My only negative post is that I purchased a phone because mine.was broken and I had to pay full price. It wasn't till I got home that I realized it only had 32gb memory!??!? I have to return it now!.what a hassle
February 2024
The man that works there was very helpful and kind to me.
January 2024
Jaylon was super helpful, attentive, respectful and patient! Definitely recommend coming here! Phone was in stock and process was very smooth. Give that man a raise!!!
