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“Great service at this store. Charisse informed me on great deals for my family. We wanted to add a line for my daughter and she helped with no problem. Thank you, we'll be coming back for that upgrade.”
“Thank you Katie for all if your help! You were AMAZING!!! I was going crazy without a phone and you made the process for me so easy! I will be back in a couple of months for my upgrade. Again thank you so much I really appreciate it.”
“Monse was very very helpful and even went the extra mile to help me recover all of my important info from my last device. She was nice and I think she deserves a raise.”
“Ms. Jessica was amazzzzzing !!!! She went over and beyond. Even though I walked in last minute, she stayed to make sure I were able to purchase my device. She made the entire experience pleasant. I appreciate how attentive and straight forward. Will becoming back for another device in a few.”
“This store team was extremely helpful. I needed accessories for my phone and I was shown all the options I had to choose from and given an amazing buy 2 get 1 free promotion. Everyone was so nice and helpful. I will be back for future products and services!”
“Mark Sewell went above and beyond to help us manage through the transition from Verizon. There were some technical (port number) issues on the Verizon side, but Mark was able to herd cats and coordinate with Verizon, T-Mobile , the 4 family members on my plan and folks at the Garner T-Mobile Kiosk to get us transitioned. He accomplished most of this while he was on a PTO vacation! Thanks Mark, for your exceptional commitment to the customer.”
“Juliza ,bri and Josh were great help gave mt friend a new phone and a tablet . I am going to come back for a new phone thank you for the knowledge of the plans I appreciate you guys.love this metro already”
“I love going to the AT&T Wakefield Pines store, which is really out of my way. I always get exceptional customer service. Pleasant demeanor, less wait time, attentive listening and my concerns answered, great suggestions given and leaving satisfied everything. This is the best store, im so glad I discovered this location. Great job team!!!!!”
“I’ve came to this store before and the manager (Angela) was so rude that I never wanted to return again but it was a new employee at this store named Stephanie & she helped me with all my problems even told me to return back if I had any issues ! I love the turn around on this store & love Ms.stephanie !! Will be returning back only because of her great kindness (: I told her if I don’t see her I will be switching companies because I only returned to this store because of her !”
“I walked in and the team members were busy. Meg let me know they would be with me asap. Once it was my turn Meg quickly determined my issue and helped find a solution.”
“I was very pleased with Mr. Froy’s customer service. He made sure everything was completed properly and took the time to help me set up my phone, which I truly appreciated. He was knowledgeable, patient, and easy to work with throughout the process.
I was especially impressed with how well he managed multiple customers at the same time while still making everyone feel seen, heard, and valued. His professionalism and positive attitude made the experience smooth and enjoyable.”
“Please note i really like ATT and the service we received. We were under the impression we woikd get the same size phone as what we traded and that was not the case. The sales person was very nice but we did not get the correct gigs. We turned in a 256 and was expecting to get the same. But we found once we got home we received 128g which is not sufficient for our needs. We will need to return this phone.”
“Got my phone screen replaced, works perfectly. Jeremy knows his stuff and has great customer service. Good prices as well compared to elsewhere. He cares about what he does.”
“Great service but please fix the AC, I feel so bad for your sales reps in there, those are no conditions to have them working like this when outside is 100 degrees. I’m sure management have the resources to provide for a comfortable environment to employees and customers!”
“Aimee was able to help me immediately with zero issues. Adrian & Aimee were both so friendly and welcoming. I will come back to this location if I need any help again and I will be referring this location to my friends and family!!
Aimee thank you so much for your help!!!!”
“The Falls of Neuse AT&T location is awesome!! I was helped by Seth and two awesome ladies (I’m so sorry I can’t recall your names!).
Came in with a handful of issues I really needed help with in order to activate cell service to bundle with my existing AT&T Fiber service, and they had an answer for every single thing I needed. :). They were even able to SAVE me money on top of the quote AT&T had already given me over the phone!!!
Can’t recommend this store and the staff highly enough. Thank you guys for going above and beyond for me. :)”
“The young man “Angelo” who repairs there, in addition to being intelligent and repairing my iPhone, speaks super fluent English and Spanish, I congratulate him on his excellent work!”
“Troy was very very helpful , he even walked with us from station to station to look for a specific case. Best station worker in crabtree I’ve ever incountered with.”
“10/10 recommend! Everyone at this store was so kind. (Owner, woman who checked me in and the man who fixed the phone). They were timely and prompt. They explained what was wrong and what they did to fix my daughter’s phone. Thank you!”
9:30AM - 8PM
1619 Cross Link Rd Ste 103, Raleigh
Mobile Phones
“Great experience today at this Cricket store! Lizbeth got my new phone all set up and ready to go, and helped me with an adjustment to my plan. She was super patient and answered all my questions. I am a long time Cricket customer and friendly, helpful people in their stores is one reason why. Highly recommend this location!”
“Great customer service and friendly atmosphere!!!! My girls Talia and Damaris took care of me got me a new phone that didn't hurt my pockets definitely come and ask for them!!!”
“Great people. Had case I needed for Samsung Galaxy s7edge that best and others didn't have...best buy was horrible experience and got no service. No one helped me or asked me for help but pro wireless asked me immediately and was so fast and great cost...”
“Muhammad was very, helpful and efficient in helping, me to decide, how to upgrade, my account, with a newer phone and tablet, the process wasn't expensive, or time consuming. If you are ever on Glenwood Avenue in Raleigh stop in and let Muhammad help you make tough decisions on changing carriers or upgrading to the latest technology.”
“Cory was amazing! He was so nice and picked put multiple cases based on what I requested, he applied my screen protector for me and was just an amazing overall experience would recommend!”
“Customer service is great Regina each visit and she is working, always help me out with my account needs , phone, payments, etc. I recommend metro PCS on south Saunders st. Raleigh”
“It is a "good like" My only negative post is that I purchased a phone because mine.was broken and I had to pay full price. It wasn't till I got home that I realized it only had 32gb memory!??!? I have to return it now!.what a hassle”
“They wouldn’t make an offer on some locked iPhones so don’t take non pay locked devices here multiple other cell stores will work with you but not this one, but they had some great deals on different electronics like a MacBook Air for 150. They were nice and efficient and didn’t waste my time and didn’t berate me. But not a place to sell locked cell phones which is understandable”
“lorena did an amazing job! She is super friendly and a welcoming smile. Explained everything and guided me through everything. 100% go with her! Will be going back for her.””
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“I went here after a popular place off Oberlin told me it would take two weeks just to open the laptop and let me know if they could fix a broken USB-C port. After I picked my jaw up off the floor, I called CPR phone repair and they took a look at my computer and told me the problem in 90 minutes. While they couldn't complete the repair due to factors beyond their control, they were courteous, honest, and efficient. I will definitely keep them in mind for when I need an electronic repair in the future.”