Northern Tool + Equipment has been serving professional businesses, contractors, and do-it-yourselfers since 1981, offering high-quality tools and equipment for various jobs. The store is known for its exceptional customer service and product expertise. Customers appreciate the wide selection of products, including towing hitches and other tools, often finding items in stock that are hard to find elsewhere, including online competitors like Amazon. The staff is described as friendly, supportive, and helpful, with special mentions of employees providing assistance to those with disabilities. While many reviews highlight the positive experiences with customer service, there are mixed feelings about management's responsiveness to customer inquiries and pricing flexibility. Northern Tool + Equipment is also an authorized STIHL dealer and offers small engine repair services for various brands. Overall, the store is recognized for its commitment to quality service and a wide range of products, making it a preferred choice for many customers seeking reliable tools and equipment.
