O'Reilly Auto Parts in Raleigh, North Carolina, located at 3416 Olympia Drive, is known for its helpful staff and excellent customer service. The store offers a wide range of parts, tools, and accessories, along with valuable services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers have praised the staff for their willingness to assist, with one employee even going out of their way to help with tire inflation using a pump. The store also provides a Loaner Tool program for those needing special tools, ensuring customers have access to everything they need for their automotive repairs. Many customers have shared positive experiences, highlighting the professionalism and friendliness of employees like Roberto, who resolved issues efficiently and with a positive attitude. Despite some occasional concerns about transaction handling, overall feedback reflects satisfaction with the service and support received at this location. O'Reilly Auto Parts remains a reliable choice for automotive needs with numerous locations across the U.S.
my family & i have been going to this location for over a decade. wonderful, personable staff.
October 2024
It was definitely busy when I went in but they were helpful. Went in to pick up a part order and get a new battery. It was quick even with the busy store.
June 2024
My concern was I paid $60 in xard and the rest was cash around $153 cash went back too return the core from the starter I purchased I explained I wanted my cash for the core.Howabout the salesman returned my money on the card. I was highly upset with his handling of my situation.
