PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the excellent service and the ability to bring their pets while shopping. The store provides helpful staff, who are ready to assist with questions and product choices, such as leashes and harnesses for newly adopted pets. While some reviews mention occasional understaffing, the friendly team is known for their support and care, especially in urgent situations. PetSmart also offers online shopping with convenient local pickup, along with services like pet grooming, training, and boarding. Overall, it is a go-to destination for pet owners looking for quality products and assistance.