PNC Bank offers a mixed experience for customers. While the branch service is praised as good, the online technology and ATM access are reported to be below average, with ATMs frequently being "out of service." However, the staff at the bank are described as incredibly supportive, poised, personal, kind, and quick in assisting customers. Employees like Alfred, Marva, Yakirra, and Paul are highlighted for providing excellent service and helpful information, making the overall experience positive for many customers.
Had a really good experience at this PNC branch. Everyone was super helpful and explained everything clearly. We opened an account here, and the whole process was smooth and easy.
Big shoutout to George — super attentive, explained all the details, and made sure we understood everything.
January 2024
Branch service good - however online technology below average & ATM access a mess...regularly "out of service."
March 2023
I have been a client in PNC village branch for some 3 years now, and Alfred is incredibly supportive. I appreciate the fact he is there and will definitely recommend.
