PNC Bank offers a mixed experience for customers. While the branch service is praised as good, the online technology and ATM access are reported to be below average, with ATMs frequently being "out of service." However, the staff at the bank are described as incredibly supportive, poised, personal, kind, and quick in assisting customers. Employees like Alfred, Marva, Yakirra, and Paul are highlighted for providing excellent service and helpful information, making the overall experience positive for many customers.
I have to give Mr Daniel Batts his credit and the lady who I talked to before I arrived!! Been banking here !! I appreciate all the help and understanding!!
July 2025
Had a really good experience at this PNC branch. Everyone was super helpful and explained everything clearly. We opened an account here, and the whole process was smooth and easy.
Big shoutout to George — super attentive, explained all the details, and made sure we understood everything.
January 2024
Branch service good - however online technology below average & ATM access a mess...regularly "out of service."
