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9:30AM - 5:30PM
4000 Tryon Rd, Raleigh
Truck Rentals
“Luther was extremely helpful in finding the right rental unit for my nephew. He took the time to understand what size and features we needed, and guided us through the options with patience and professionalism. Thanks to his knowledge and attention to detail, we were able to secure the perfect unit without stress. I truly appreciate his excellent customer service and highly recommend him to anyone looking for a rental!”
“We are using a small storage unit for about three months, and Kenya at Security Self Storage was incredibly helpful. Also, the storage unit is very clean. Thank you!”
9:30AM - 5:30PM
315 Hubert St, Raleigh
Truck Rentals
“Rose Morris was amazing! Super helpful, kind, and knowledgeable. They made sure I had everything I needed and explained things clearly. Honestly one of the best customer service experiences I’ve had in a long time!”
“I think the staff at this location are a solid 5. Really helpful and very friendly. I give the facility a 4 because communication has been a little challenging with drop offs and some important details that should have been easily accessible in their computer were not followed through on. What you relay to one staff member mat not make it to the next person who comes on their shift creating a little confusion. That's my only criticism. I recommend this place.”
9AM - 6PM
3410 Middle Branch Rd, Raleigh
Truck Rentals
“It’s hard to find good customer service, but Natalie was so helpful and friendly. I appreciate not feeling like a bother when I have a question. The facility is always clean too!”
“The most economical option for a truck rental in Raleigh. The process to pick up and drop off the truck was really easy and fast - ten minutes or less! The equipment was like new.”
“Leaving this review to note that after hours drop offs are NOT allowed at this location despite us being told they are when we picked up our one way rental from Chicago. I would give less stars, but our overall experience with Penske was so great. We called the 1-800 number when we couldn’t drop off the truck and they routed us to a different location.”
“We have been renting this storage for almost a year now. The prices are great, and the customer staff are friendly and will help you right away when you have a problem. The gates have automatic and safe locks. It is a great place to store your items for a good price. You can also store cars and trucks with them.”
“I have to rental 3/4 ton truck from them from time to time and these guys are the best. Easiest vehicle renting experience ever. Jonathan is top notch and very professional.”
“I love going to this location. The girls that work there are super super sweet always smiling and a sweet hello the service is fast and easy. highly recommend this location”
“While at sheetz on Millbrook and green rd. This person pulled up in this ryder truck. The driver proceeded to throw a water bottle, a takeout container, and other small pieces of trash out of the truck window. This is the perfect example of how people have no respect for anything or anyone. I hope ryder will run the truck number and have a talk with this driver about how to be a decent human being. Also as if littering was bad enough the driver was happy to wave for the pictures of him littering.Updated review! Huge shout out to ryder of Raleigh for replying and addressing this issue. Please note my review is not for ryder themselves as they just provide the vehicle. Thanks again! Let's all keep our wonderful environment as clean as possible!”
9:30AM - 5:30PM
5115 Beryl Rd, Raleigh
Truck Rentals
“We had Alexa help us getting a truck for my move and of all the things I had to do to prepare for my move, this was the least difficult! Alexa fully explained everything and made it super simple! Thank you!!”
“Overall the service was respectable and the price was reasonable compared to the competition. The truck was in need of service and “idiot” lights were coming on. All in all it worked and got the job done.”
“We needed a tow trailer and they helped us get exactly what we needed. Thankfully the tow trailer they set us up with everything functioned properly so our tow went off without a problem.”
7:30AM - 10PM
7500 Reba Dr, Raleigh
Truck Rentals
“So I had a post that gave them a 1 star. I must say that I had to change it to a 5 star. This is the first place place that when the management says they are there to help you they mean it. After speaking with managers they stood by their word. Upon getting with work completed my unit has been great . I will continue to do services with them. Great job guys”
“I don’t know why this place has such a bad rep. The service is run through the gas station and the attendant was very efficient and helpful. No issues with the truck whatsoever and the pricing was very competitive for the distance of the move I completed (Raleigh->Randleman->Greensboro). Definitely my new go to for rental needs.PS: The reviews that talk about the place being scary need to touch grass”
9AM - 5PM
5505 Commercial Ave, Raleigh
Truck Rentals
“I reserved a utility dolly and there wasn’t one available when I arrived to pick up my truck. The company policy is that there is no guarantee for availability. I think that this should be changed because I was expecting a dolly for my move and this was an inconvenience.
On another note. The customer service was excellent. The two ladies that were working in the office were amazing. I’ll go back to that location from here on out just so I can work with them. They provide a friendly atmosphere and great customer service.”
“I rented a 17ft truck this past weekend and was very impressed with the service provided. The staff was professional and extremely helpful. I highly recommend Triad Trailers for your U Haul needs.”
“They were so friendly and helpful! UHaul had messed up my scheduled order so they worked hard to make sure I could get a truck that worked for my needs. Very pleasant people to deal with! Can't wait to use them again!”
“Rented a pickup from here twice in the last year to haul some large plants. Both times were smooth as could be - in and out in 5 minutes tops at pick up and drop off with zero issues.”
“(Translated by Google) The person who attends is always formal and the price of gas is always the best(Original)La persona q atiende siempre es formal y el precio del gas es el mejor siempre”
“I thought the employees was awesome there were two ladies there and they knew their job they were very helpful the only thing I didn't like is that their computer system kept shutting down but other than that everything went well”
“Great experience with Pete at Budget and he came in early to meet me and pass me over a truck. It is a nice truck and clean. Had to extend the rental an additional day and he was very accommodating to just extend without any issues. Surprised to see all the negative comments, however, I can understand that the individual agents do not have the control over the condition of the trucks when they receive them, and unfortunately customers do not return on time without informing them, which has the ripple effect on other customers who have booked a truck.”
“The guys were very accommodating and helpful during my visit. The vehicle was all set and was in very good condition and was easy to operate. I’m very thankful for the opportunity to work with the New Bern U-haul team and will certainly return if I ever need to rent more equipment from them!”
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“Nathan is just awesome! Came pretty late in the day pretty much right at closing time for the place to rent a storage unit, but this guy didn't seem mad or anything about someone coming in at the very last minute. He was willing to help me out and showed me some units that would work best for me. The dude never once tried to rush and get me out of there as quick as possible, he took his time to explain everything and I liked that. Overall, great place and great manager.”