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“This was the first container I had ever bought and didn't know much about the product and procedures. Dani was very helpful answering questions and explaining things. My wife and I were even able to go to their lot and look at their inventory.
There was a hiccup on delivery day (flat-tire) but it was communicated to me early. These things happen, so no biggie. The driver, Mike, really took his time and helped me get the container set in the place I wanted.
Overall, communication was great, the phone was always picked up if I called. The product is as advertised and the delivery experience was great. Highly recommend!”
“Using this facility for 6 years and the staff has always been amazing. The facility is always clean inside and out. Highly recommend this location and will use it again as needed.”
“Randy was fantastic to work with. He was professional, knowledgeable, and always willing to answer any questions I had. He made the entire process smooth and stress-free, kept me informed every step of the way, and went above and beyond to ensure everything was handled properly. I really appreciated his attention to detail and friendly attitude. I would highly recommend Randy to anyone looking for reliable and excellent service.”
“Decided to go in person to look at the units. Don was so helpful and took the time to walk with me to check out a few. He was transparent with the policies and all around provided great service. The unit I chose was clean and in a much more convenient location than what I chose online. I’m glad I stopped in!”
“Chose it originally because the facility is convenient to my house. They provided secure, temperature-controlled storage for goods while our house was being renovated. Staff is very pleasant. For limited time storage, it was a very good option for us.”
“The cleanest facility I've ever been to. Super convenient and the staff is absolutely amazing! Customer service is by far the best part about this location!”
“I want to shout out Steven for being a great store manager! Every time I interact with him, he always super helpful, respectful, and pleasant. He really goes above and beyond for this location. I had an issue with my lock not working/opening even with the correct set of keys and needed to get into my unit urgently. He stopped what he was doing to come help me access my unit promptly and was super kind the entire time. He went out of his way to help a customer and I am SUPER grateful for him and his help. He absolutely deserves a raise! I will recommend this location to anyone/everyone I know that is looking for a storage unit. Thanks again Steven!!”
“Desiree was very helpful this morning as we oversaw another shipment go into storage to prepare for the upcoming opening of our new location. The facility is also very clean and easily accessible even outside of office hours.”
“Joshua was amazing with all questions that I asked I think the young man deserves a raise… very patient and understanding wasn’t hard to comprehend and his attitude was spectacular taking his time to ensure that all my needs were taken care of.”
“Lacey was incredibly helpful and nice. The lease signing on mobile is kind of difficult but that’s all. The process is straightforward and the place is clean and ready for move in! Took like 5 minutes.”
9:30AM - 6PM
410 W South St, Raleigh
Self Storage
“Jordan really has showed the most respectful hospitality & definitely made my holiday special. Phenomenal attitude & overall service was outstanding & highly appreciated. Thank you thank you so much for hiring him”
“We have had our things stored at GO STORE IT johns island for 2 years. Always climate controlled and secure. I spoke with Natheesh today who returned my call and was extremely helpful in adjusting my rate increase to a more feasible amount. Highly recommend and Natheesh was extremely helpful and proficient.”
“Shamone is awesome!!! She took the time/patience to help me with my issue(s)....and her pleasant attitude was a bonus!! Excellent representation of the company! ⭐⭐⭐⭐⭐”
9:30AM - 5:30PM
4000 Tryon Rd, Raleigh
Self Storage
“Nathan is just awesome! Came pretty late in the day pretty much right at closing time for the place to rent a storage unit, but this guy didn't seem mad or anything about someone coming in at the very last minute. He was willing to help me out and showed me some units that would work best for me. The dude never once tried to rush and get me out of there as quick as possible, he took his time to explain everything and I liked that. Overall, great place and great manager.”
“Outstanding experience! I called Austin and two days later he had a crew out moving my furniture. These guys were the best movers I’ve ever had and I spent 30 years in the military and moved A LOT! They took great care of my stuff, meticulously wrapping it with blankets. They worked hard and fast and were extremely nice guys. I HIGHLY recommend Crabtree!”
“Wonderful coordinators with timely communication and rapid answers to questions. The folks who did all the work were efficient, very friendly and responsible. Everything arrived as promised with no damage or losses.”
“Joel was very friendly and he explained the process thoroughly. Being a first time renter I was appreciative that he took so much time to go over everything. The facility is well maintained and the units I saw were very clean. Highly recommend Extra Space Storage on Atlantic Ave.”
“Monica was the person that assisted myself and my husband. She was very friendly and professionally. Oppose to just telling us what we wanted to hear, she found the answer without hesitation. I would definitely recommend this storage facility. It is perfect for us as it is between our job and home. Not only that, it's not a huge facility so very easy to navigate. If I could give a 10 star I would.”
“Their customer service was phenomenal! Brittany, Rico and Chris were all wonderful and got us our storage unit in a timely fashion and at the price originally quoted!”
“The agents on site were very helpful and polite. I was able to view my intended unit and left with all my questions answered and lease signed. I believe their names were D'lijah and Kera. US Storage should be proud to have these two employees to represent the company.”
“We have worked with Lou at Ample Storage for the last 5 years. She and her team are always professional, kind and accommodate our needs whenever they can. In addition, the pricing is very fair. I highly recommend”
“SecurCareSelfStorage on Beryl Rd is ideally located for my business needs near the NC State Fairgrounds especially because of all the major highway construction in the area. Kim was especially helpful in assisting me upgrade to a larger unit after I realized my first choice was too small. She cheerfully made the transition and expedited the paperwork for my requested change. I have used this facility before and will continue to do so.”
“Family owners - Lisa has been fantastic. I’ve had many experiences with storage facilities over the but none as good as this one.
They answer the phone, do what they say, keep the facility clean and safe and once it’s time to move my stuff out it was so easy working with Lisa.
Thank you for the great experience Lisa.”
“Mrs.Bonaparte is an absolute joy to work with, helped me with everything a needed and made me feel like there's no better place for my mom's stuff to go. I'm really happy she helped me and put my mind at ease during a rough time”
“We had a great experience with Excel Moving & Storage for our local move from Raleigh to Apex! Stewart met with us beforehand, walked us through the entire process, and provided a competitive quote. Our Move Coordinator, Alex, was fantastic—always responsive, communicative, and happy to answer all of our questions. On moving day, Kendall and his crew were excellent! They handled all of our belongings with great care and made the whole process stress-free. We highly recommend Excel to anyone planning a move!”
6AM - 9PM
7505 Fox Rd, Raleigh
Self Storage
“Whitney at the front desk was absolutely wonderful! She was friendly, professional, and incredibly helpful from start to finish. She took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free. It’s rare to find customer service this genuine and efficient. Thank you, Whitney, for such a great experience, you’re a true asset to this Public Storage location!”
“The building is very secure and the staff do daily walks to ensure that security measures are working and in place. Kevin was super chill and helped answer all of our questions and concerns.”
“The facility manager Storm truly goes above and beyond to meet every need I had. He is super friendly and truly cares about the customer experience and it shows. Additionally the facility is clean and the prices are great! I would highly recommend this facility to anyone looking in the area.”
“Have been there for about 6 months now, clean place, no issues at all -- and the staff, particularly the one's that walk the property on a daily basis, are very nice and accommodating!”
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“I wanted to leave a quick review to say thank you for the great service. Michelle was friendly, professional, and very helpful throughout the process. She made everything easy to understand and took the time to answer my questions. The facility was clean and well organized, and I really appreciated the excellent customer service.
Highly recommend working with Michelle!”