Sleep Number at Crabtree Mall in Raleigh, NC, offers a range of adjustable beds designed to improve sleep quality through personalized comfort. Customers appreciate the helpful and friendly staff, who are knowledgeable about the beds, features, and accessories. Several reviews highlight the patient and professional service provided by team members like Ben H, Beth, Sariah H, and others, who take time to explain the products, answer questions in depth, and help customers find the best bed within their budget. The staff often allows customers to try out the beds, providing valuable experience before purchase, and offers tips on how to optimize sleep with accessories like pillows and bedding. The process is described as easy and pressure-free, with employees going above and beyond to ensure customer satisfaction, including helping set up SleepIQ™ accounts and scheduling delivery. Customers also value the store’s cleanliness and the opportunity to test the beds without shoes. Many mention that the staff follows up after visits, helping with discounts and delivery arrangements. Overall, shoppers leave feeling confident about their purchases and excited to enjoy better sleep. The store’s focus on personalized service, extensive product knowledge, and customer care makes it a trusted place for anyone looking to improve their sleep experience with a Sleep Number bed.
From ‘just browsing’ to ‘seriously ready to purchase’ Sleep Number was amazing. Ed listened to our wants & needs and answered all the questions! We are completely thrilled with our Sleep Number bed, just wish we’d bought it sooner.
September 2025
We had one the best buying experiences in recent memory. Every bed was explain in detail, highly lighting the features that important to us. If the bed is half as good as William we will be happy for several years to come.
July 2025
Spencer was professional, knowledgeable, and quite helpful, providing a pleasant shopping experience. He answered all my questions and went out of his way to assist me, even when I was not ready to purchase.
