State Employees’ Credit Union offers a welcoming atmosphere with pleasant tellers and efficient service. The branch is typically not busy, providing a comfortable experience for members. Customers appreciate the helpfulness of staff, particularly praising the professionalism of the manager and the quick problem-solving abilities of a specific employee. While high call volumes may create delays, members are encouraged to use alternative services like ATMs and mobile apps. Overall, SECU is recognized for its strong customer service, making it a preferred choice for many.
