O'Reilly Auto Parts in Richlands, North Carolina is a well-stocked and customer-friendly store that caters to the automotive needs of the local community. Located at 364 Kinston Highway, the store offers a wide range of parts, tools, and accessories, as well as a variety of services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store's staff is praised for their friendliness, knowledge, and willingness to go the extra mile to assist customers. Customers have highlighted the excellent service provided by employees like Roberto, Scott, Rhianna, and the knowledgeable manager, Frank, who have all demonstrated a genuine desire to help and provide personalized attention. With over 6,000 O'Reilly Auto Parts stores across the US, the Richlands location is known for its competitive prices and ability to quickly obtain any parts that may not be in stock. Customers appreciate the store's efficiency and the staff's efforts to ensure they leave with the necessary parts or solutions to their automotive issues. Overall, the Richlands O'Reilly Auto Parts store has earned a reputation for its exceptional customer service, knowledgeable staff, and comprehensive selection of automotive products and services, making it a go-to destination for the local community.
I've been to this location twice now and have had exceptional service each time. David helped me get a new battery for my husband's truck today and was a life saver. Got it installed quickly for me and ran a quick diagnostics for the check engine light before I left. They are always so kind and helpful.
March 2026
Frank, the manager is a gentleman, extremely helpful.
December 2025
Employees are happy to help. It can be a lil expensive but that's to be expected for auto parts stores
