Verizon Authorized Retailer Victra in Roanoke Rapids, NC strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices and services, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the exceptional service they have received at this Verizon store. Bret, a store consultant, was commended for his assistance in helping a customer determine the best outcome for their needs. Malcolm, a professional sales consultant, was recognized for his excellent customer service, going above and beyond to address a customer's complex technical issue with patience, humor, and a steadfast commitment to resolving the problem. The store has also been praised for its efficient and cheerful service, even when faced with multiple customers and a single staff member. Customers have reported leaving the store with not only their issues resolved, but also with additional purchases, such as new phones and protective covers, demonstrating the store's ability to meet their needs effectively. Overall, Victra's Verizon store in Roanoke Rapids, NC has earned a reputation for providing exceptional customer service, technical expertise, and a wide range of wireless solutions to meet the diverse needs of its clientele.
Store could use some extra help with only two workers. My experience however was great considering a small wait. The Verizon salesman Stephen really helped me save money by giving me the best deals and being very transparent. He was very helpful and not a pushy salesman. Process was fast after we got started.
March 2026
Service members were excellent the took care of ALL my issues. I will be returning
March 2026
The staff was really friendly and gave great service
