UScellular is a communication services provider that connects 5 million people, businesses, and government operations through its award-winning network. The company is committed to exceptional service, ensuring that customers receive assistance from real humans, regardless of its growth. They offer the latest smartphone devices, accessories, high-speed internet, and connected home solutions. Customers have praised the staff for their friendly and knowledgeable service. The team is attentive and goes above and beyond to help, even with challenges like fixing broken phones or switching services. One customer highlighted the dedication of an employee who worked patiently to resolve compatibility issues and ensure the best plan for their needs. Many reviews also mention the welcoming atmosphere in the store, with staff members making an effort to engage with customers, including young children. While some customers noted that canceling service can be difficult, the overall feedback emphasizes the professionalism, helpfulness, and quality experiences that UScellular provides. Visitors are encouraged to check out special offers at their Roanoke Rapids location.
Plan on spending a long time if you are getting T-Mobile upgrade......but the staff is nice!
September 2025
My service has always been excellent. I've just relocated 250 miles from my original plan home and the local store was very friendly and helpful.
Once again they've helped me with my new wi-fi. Excellent service and they saved me money 🤙
December 2022
I didn’t go for myself personally, I went with someone else. He’s a customer of theirs, that had a question that he would like answered. They was very attentive, nice and helpful about his “situation”. The atmosphere was lovely, and I felt welcomed.
