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“Paid a visit to the metro store, having a problem with my E SIM card, and had the pleasure of being assisted by a young lady by the name of Lani. She took me aside, and helped me out. Didn’t mind my questions or that it took longer than was expected. Wonderful girl, and wonderful service.”
“I would like to recognize Ms. Sherell for her professionalism and composure while assisting an individual who was experiencing emotional distress. During the interaction, the individual displayed verbal outbursts, and Ms. Sherell remained calm, patient, and respectful throughout the entire encounter.
She demonstrated a strong understanding of how to interact with individuals experiencing mental health challenges, maintained a positive attitude, and de-escalated the situation without reacting defensively, even when spoken to disrespectfully.
Her ability to remain supportive, professional, and composed reflects a high level of skill, emotional intelligence, and dedication to providing quality service. This type of professionalism is essential when working with individuals who require understanding and patience, and Ms. Sherell exemplified these qualities exceptionally well.
-Divine A.”
“Came in to cell tech cause my screen was black out couldn’t see anything on my phone, the man fixed it in 30 mins.and my phone was working like nothing never was wrong with it. Excellent work I recommend everyone to come here. It was a iPhone 12 promax.”
“My computer was very wonky & slow. This father & son company are extremely talented. I dropped it off early morning and in a very short amount of time I went to pick it up. My computer is faster than when I blink...love these gentlemen. And, their demeanor is very pleasant, as well.”
“Stephanie was great helped me out tremendously answered all my questions walked out with the MOTO razor and iPhone 16e for only 131 with financing. Highly recommend this location to everyone”
“This store is the best store in rocky Mount I went in there and spoke to this employee name lee I came in to ask a question and he made me walk out with phone and accessories that I needed and he was so nice and helpful this will be the store I will go to just to see my friend lee”
“I went there yesterday to find a case for my daughter's iPad for her birthday and was immediately helped I was able to go home with one in hand thanks to the suggestions Sam gave me”
“Gabriel and A.T provided excellent customer at the Raleigh road location. They took out time to give me options on new phones, the trade-in value and plans. I would highly recommend you go to this location and receive the same excellent customer service as I did.”
9AM - 10PM
783 Word Plz suit 127, Rocky Mount
Mobile Phones
“Very good service I first got in they made a mistake an skip over me but the sale manager Neil wit over an beyond to satisfy me even left an with to another store to find me the phone great management.Great services.”
“Christian he was very helpful very courteous and he went beyond to help me get the phone that I needed and what best fits me. Very professional and very knowledgeable about the phones.”
“Sheila Sweet was my consultant who helped me with my upgrade, she gave extraordinary service, had an amazing attitude and the environment was very smooth and calming, I wonderful place to be and shop, she thoroughly explained the process and we had some laughter, a very lovely lady who seems to enjoy her work, I very much enjoyed my stay at that store. Thanks Sheila! :)”
“I had to go in there at least (3) times which finally, it was low data on my phone.
Each time I had friendly services as I came back inside.. Great place to get good customer service and support.”
“Kayla made my life much easier by handling the order completion that started on the phone with another rep after the outage. I had been without internet two nights with internet going in and out. I truly appreciate the quick service.
The store was busy and the other reps in the store were being attentive to all customers needs as they came in the store. Thanks for the smooth process.”
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Mobile Phones
“The best in town good prices I got three phones done under $200. Go check him out for all your iPhone needs he repair iphones and flash iphones….. under 30 minutes”