“Home Depot in Shallotte. I’ve recently moved to the area and have never experienced a Home Depot like the one in Shallotte. I’m made to feel like I’m in a local hardware store - I know the names of employees (Stephanie, Connor) who go out of their way to make you feel like a special customer. Stephanie in particular (sold me washer, dryer and refrigerator) goes above and beyond to engage, guide and advise. And does so in a way that’s very conversational and unrushed.
The women at the self checkout. Very helpful, happy friendly employees. M
Even a stranger in the parking lot helped with a tie down when he saw me having a problem with it.
I’ve been to many Home Depot stores in Massachusetts (my old home state) and I don’t remember much about them except that they are big and unfriendly places.
Way to go Shallotte Home Depot. You have made me a dedicated customer!”
“Kasey and Cindy are the best. Went into store yesterday looking for assistance with a toilet that I had bought through Amazon that had been discontinued. They both worked hard to find me some help and through their efforts I am getting a new toilet! Thank you Ladies! Dave”
“They are so helpful with my order(s) and reminders of my monthly due date for billing. They give me any help I have asked for so far and are willing to help out if you need it for missing a payment.”
“Typical Home Depot store and layout. Easy to find what I needed and they had everything I required for my projects. The staff was super nice. similar to Lowe’s, they now put so many things in the aisle to grab your attention sometimes it’s difficult to get your cart through the aisle. I wish they would open the aisles back up and make it easier for multiple customers to pass through at the same time.”