Classic Ford is a premier Ford dealer in North Carolina, serving customers in Smithfield, Clayton, Durham, and Garner. They are known for their outstanding customer service and commitment to satisfying their customers' needs. The sales staff at Classic Ford has many years of experience and goes above and beyond to help customers find the right vehicle. Reviewers praise their sales representatives, like Roger and Alex, for being polite, professional, and determined to get customers the car they want. The service department at Classic Ford also receives high marks, with one customer noting that the technician, Jamie, took the time to explain necessary services and avoided trying to sell unnecessary maintenance. Customers appreciate the care and attention they receive from the entire Classic Ford team. While the overall experience at Classic Ford is excellent, one reviewer cautions about "unwanted add-on" fees, specifically mentioning a $500 "millennium" fee. However, this seems to be the only negative point in an otherwise stellar set of reviews for this Smithfield Ford dealership. Customers consistently recommend Classic Ford to friends, family, and anyone in the market for a new or used car.
I purchased a van for my production company and they were awesome! It was one of the best car buying experiences I've had.
January 2026
Service truck arrived at my home at the time. The young man was professional and introduced himself. He explained what he was going to replace and gave me an approximate end time on the service. Awesome additio al.servuce that Ford has incorporated!
December 2025
Jason is my service advisor. He responds promptly when I contact him and he is like having a big brother that looks after my car and takes care of me. I highly recommend this dealership for any of your sales or service needs.
