Classic Ford is a premier Ford dealer in North Carolina, serving customers in Smithfield, Clayton, Durham, and Garner. They are known for their outstanding customer service and commitment to satisfying their customers' needs. The sales staff at Classic Ford has many years of experience and goes above and beyond to help customers find the right vehicle. Reviewers praise their sales representatives, like Roger and Alex, for being polite, professional, and determined to get customers the car they want. The service department at Classic Ford also receives high marks, with one customer noting that the technician, Jamie, took the time to explain necessary services and avoided trying to sell unnecessary maintenance. Customers appreciate the care and attention they receive from the entire Classic Ford team. While the overall experience at Classic Ford is excellent, one reviewer cautions about "unwanted add-on" fees, specifically mentioning a $500 "millennium" fee. However, this seems to be the only negative point in an otherwise stellar set of reviews for this Smithfield Ford dealership. Customers consistently recommend Classic Ford to friends, family, and anyone in the market for a new or used car.
i had a complicated trade-in situation but octavius and ryan handled their business and got me in my new 2025 ford bronco sport !
September 2026
Great experience! Everyone we dealt with was friendly and personable. Not too pushy which we appreciated. Avery was fantastic and the financial lady was awesome and very helpful as well!
September 2026
The team was very courteous and helped me find exactly what I needed.
