Quality 1st Automotive
Auto RepairHours:
953 N Brightleaf Blvd, Smithfield NC 27577 Hours
About Quality 1st Automotive
Quality 1st Automotive is a highly recommended auto shop known for its amazing staff and quick service. Customers appreciate the friendly and helpful staff, particularly the woman at the front desk, who makes everyone feel welcome. The shop maintains a clean interior and offers complimentary refreshments like water and coffee, enhancing the customer experience. For many families, Quality 1st Automotive has become a trusted choice for auto services over the years, thanks to their efficiency, knowledge, and affordability. They have built a reputation for being not just skilled with vehicles but also great with children, making visits enjoyable for families. While one customer had a concerning experience after getting new tires, they acknowledged that this incident did not reflect the overall quality of the business. Many reviews highlight the dedication and care from employees, noting how they go above and beyond to assist customers in stressful situations. Overall, Quality 1st Automotive is celebrated for its exceptional service and commitment to customer satisfaction, making it a favorite in the community.
Most Recent Reviews
August 2026
Recently had oil changes on 2 separate vehicles and service is top notch. New owners are great! Very impressed with the customer service and their family first environment. I’ll be back!
April 2026
My radiator blew while I was out of town and Ms. Lisa along with the mechanics did everything to get me back on the road same day. Also they did everything to be fair price wise and they were. I was definitely happy with this State Farm preferred mechanic shop.
January 2026
I am very pleased with quality of work they did on my 2016 f150 and my truck was in and out of the shop in 1 day and the receptionist at the front desk was very polite and right on mark with the quote for the work being done will definitely go there to get work done again
More Comments(69)
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