“Trish, and the other customer service representatives, were extremely helpful with my transaction and change of service. for streaming application and phone carrier. I presented a huge challenge for Trish as I had an extreme amount of iMessages that needed to be synced between an old phone and a new phone. Tricia and her staff were very patient. and extremely helpful in accomplishing and completing this task. I would definitely recommend this location for spectrum services in the future.”
“I received impeccable customer service from both Jessica, today, and Alex, yesterday. Alex initiated the process of trying to help get my issue addressed and was so patient with the tedious multi-step process that was required. He tried everything he could to get it resolved and I appreciate it so much. Since unfortunately the issue was not resolved, I returned and was assisted by Jessica today. Jessica approached my situation with genuine compassion, listened attentively to my concerns, and worked proactively and persistently to ensure my issue was fully resolved. Her efforts made a meaningful difference in my unfortunate experience. Thank you so much Alex and Jessica!”
“When will you guys have the S25 in store, the service was good but I was disappointed they did not have it.Service was good and it's a good place to shop for phones”
“Arneshia was well-informed and very professional. I felt like she really listened and geared her time to working with me towards my goal: obtaining g wireless service and phone data service.”
“Cameron set us up with new phone and hotspots etc he was exceptional and very knowledgeable too. Then they billed us for the phone he then spent over an hour with customer support to rectify the mistake he was so patient and walked the rep in the phone on what to do he also made sure it was all documented. Highly recommend him”