“I showed up, and one of the staff did asked me making sure I am getting the help that I needed.
Naturally, once my number was called and the process was seamless. All in all within 20 minutes and that's excellent. I am satisfied indeed.”
“June 2025 marks 7 years with Velocity Broadband. Spectrum wanted $21,000 to provide us service ½ mile from their cable. Velocity installed our antenna pointed to their tower 100 yards away for $200. It is more susceptible to weather than direct cable and has limitations for bandwidth achievable, but they are 1000 times better at customer service. We have multiple family members on iPads, computers and iPhones as well as streaming movies, sports & shows and it works great.
A solution to internet needs definitely a must to consider.”
“I am writing to share that my experience at TM-Southern Pines location today was phenomenal. The two young men working were kind, thoughtful, and respectful.
During my visit, I observed them going above and beyond to assist an elderly, disabled customer. It is my hope that the same level of courtesy and dedication they showed is recognized and returned to them.”