Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
27 Pinecrest Plaza Unit 27, Southern Pines NC 28387 Hours
About Spectrum Store
Spectrum Store in Southern Pines, NC offers a range of services including broadband Internet, Mobile, and Cable TV. Customers visiting the store can shop for new products, upgrade their services, return or pick up equipment, and pay bills. The staff are known for being friendly, professional, and patient. Many customers highlight the excellent customer service they received from employees like Melvin, Maliq, and Trish, who are praised for their kindness, efficiency, and willingness to help resolve issues. Melvin helped resolve a problem that multiple representatives couldn't fix, demonstrating professionalism and courtesy. Maliq provided a positive experience by taking his time to answer questions, making mobile deals and upgrades easy, and assisting with transferring data across devices, even during a lengthy process. Trish was especially commended for her quick, helpful assistance in returning equipment and ensuring customers got the best available equipment. Despite some minor issues, such as equipment scanning errors, the staff's professionalism and dedication left a strong impression. Overall, the Spectrum Store in Southern Pines is praised for its welcoming environment, helpful staff, and reliable services, making it a preferred choice for internet, mobile, and cable needs in the area.
Most Recent Reviews
May 2026
The gentleman who helped me was very patient and kind.
April 2026
Melvin was awesome, kind, & knowledgable
Did not get lady associate name, but equal review
March 2026
Brad is the man almost quit service with them paid off all my devices and wanted to go somewhere else but because of Brad, he fixed my phone and help me without any needed with excellent customer service. I appreciate him.
More Comments(84)
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- Southern Pines, North Carolina