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“Very Professional Staff, especially one of the tellers Trevon. He is always very professional and knowledgeable about questions but also is friendly and understanding to customers with issues. Happy to Bank with United!”
“Outstanding customer service!
Alex, Ramon, Sasha, and Cole went above and beyond to help me. They were incredibly kind, patient, and professional, and they made the entire experience smooth and stress-free. It’s rare to find customer service that feels this genuine and caring. They took the time to explain everything clearly and made sure I felt comfortable every step of the way. Truly an asset to the bank.Thank you all so much!!!”
10AM - 6PM
7131 NC-73, Denver
Banks
“I had a pleasant time getting my account setup and Leighann Wise walked me through the process and explained the benefits and helped me make a educated decision.”
“My wife and I recently visited Woodforest National Bank on Myrtle School Road in Gastonia, and we had a wonderful experience. From the moment we walked in, we were welcomed with a warm greeting and treated with the utmost respect. The staff went above and beyond to assist us, answering all of our questions and making the whole process easy and stress-free. Their professionalism and friendliness truly stood out, and we both left feeling very well taken care of. It’s rare to find such great customer service these days, and this branch definitely delivers it. Highly recommend!”
“Lino shows very friendly customer service etiquette! He's also willing to help and answer any questions I might have. All the employees are friendly and can relate to personal (Banking) financial difficulties and is always willing to advise, if asked! Great Team! Thanks WNB!!!”
“Incredible service! I chose this branch because of their reviews, and they did not disappoint. The tellers were helpful, and Robbie, the financial representative I met with, was thorough, attentive, and went above and beyond to ensure all my banking needs were met. He made the whole process easy and stress-free, and on top of that was super kind. 10/10.”
“I went in to get my car loan.. and all the people were so nice and polite....made me feel at home...so I'll be dealing with truliant forever.... Thnx for being there to help me out... Sincerely Mike mcqueen”
“I just wana say that fidelity is the most professional bank i have banked with i have been greeted like a life long friend over the course of 4 months and Liz in customers services goes above and beyond her job duties in making sure every person at least myself have been taken care of to the fullest extent”
Closed
804 S New Hope Rd, Gastonia
Banks
“I love this bank! The ladies are so nice and helpful. When I enter, they greet me by name. And with a smile. Not many places like this one anymore. Highly recommend”
“Jessica the manager went above and beyond to help me , all the staff there are awesome! I highly suggest opening an account there ! They make you feel like family!”
“Melissa and the team are always welcoming. What I love is effort that these guys put into meeting your banking needs. Like I stated before they set the gold standard for customer service.”
“The words that immediately come to me about my experience at Carolinas Telco are patient, kind professional, knowledgeable and caring. My personal banker, Tamerriell Hoey was exceptional during the my visit at the Gastonia location. And the manager at this location treated me like family. I will definitely be referring. My friends and family to this location.
Thanks ladies.”
“I have been banking wirh them for 10 plus years now and cang think of one negative tranaction i have had with south state dallas. The staff is super friendly and most of all progessional and knowledgeable!!”
“My first encounter with a credit union and Stacy B. Made it phenomenal. She helped me with a car loan. Explained everything to me even if meant it wouldn't help with her closing the loan. She responded to all my emails all my calls promptly. She went above and beyond to help me and that's rare to find. I even referred my sister to her. I do hate the sharon view app but that's something I can deal w corporate with.”
“I've visited the branch in Marion, Gastonia, and Forest City and the staff are always so polite and helpful regardless of what your needs are and they never leave you waiting long either. This is hands down the best bank I've ever started an account with. I suggest anyone that wants to open an account to come here because you will not be disappointed.”
“Stephanie, is a wonderful manager, she worked with us for a long while today, trying to help us repair some issues with the mobile system. We got all the issues resolved. Thank You. Stephanie!”
“Snaider Astorga was extremely helpful to me on November 18th at the Denver branch. He was the kindest man to help my husband and I. He was awesome!!!!! Veronica CROUSE”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“People’s Bank in Lincolnton provides outstanding service, and I’m especially grateful for Reba Grant. She went above and beyond to help me with compassion, patience, and professionalism. Reba truly cares about her customers, and she made the whole process smooth and stress-free. Highly recommend!”
“Darby Fitzhenry was super nice as well as the rest of the staff and Miss Tia super nice as well, I have been banking at this location for years and I have never had a bad service, I hope each and everyone one of them get a raise they sure deserve it , sincerely Angela Depoalo”
“I went in to open a cheeking account. Everyone made. You feel at home. I am sure i will like it more when i get use to it. Thanks for helping me to day. God bless yall.”
“The people who work at this bank are excellent to deal with, this branch specifically is very impressive. I drove to the 2 other locations to cash a check that came from their bank & received no help or guidance to how to move forward until I finally drove to this location. It felt like such a completely different establishment. I applaud this bank in this location & strongly suggest avoiding the other two locations (Main Street & the Shelby location) they waste your time & enjoy the power the get from being as unhelpful as possible.Save your time, gas & just stick with this location when dealing with Alliance Bank & Trust!”
“Linsie is the very reason I opened a account for my business. Simply the nicest and helpful person I’ve had the pleasure of doing business with in awhile. Bank is great but customer service is top notch.”
“Excellent experience. So much better than my regular bank. Wish i had found them sooner! Domonique was wonderful! So helpful and got me the exact service I needed! Highly recommend First Horizon Bank in Belmont!”
9AM - 1PM
500 S New Hope Rd, Gastonia
Banks
“First off. PNC is the most friendly bank ever! Like a family bank of the old days! Everyone treats you so nice from the minute you walk in. This branch is especially nice. The people care.
I went to the branch to get some things done in person. Was I glad I did!
A ten minute issue, turned into a 45 minute visit. For the good! Prudia Gasson was just a joy!! We had such a great conversation and she is truly a great person. Very friendly and good at what she does. She made me feel so comfortable and took care of everything that I needed done.
After walking out of her office, I needed to see a teller. It was the same wonderful experience. The gentleman was kind and courteous. He took care of me right away.
Even a fellow customer greeted me and said hello! Happy customers in this branch!!!
Cudos to the whole staff and especially Miss Gasson!!
I will return to the branch just to check in and say hello!!”
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“Jasmine was a great representative .She was very detailed, and I am glad they have a Spanish speaking person that’s available to help the Spanish community . She was very kind and a great help .”
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“Went to the Stanley branch
To open new accounts
Everyone there are very friendly and helpful
New accounts were quickly set up and everything went great”