The AT&T Store in Statesville offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. The staff is consistently described as friendly, knowledgeable, efficient, and pleasant. Reviews highlight employees who explain everything well, answer all questions promptly, and make customers feel welcomed, comfortable, and helped. They are noted for getting service done quickly, offering options that make account changes easy, and being great to work with even when processes can be challenging. The store receives high recommendations for its excellent customer service.
Best experience I’ve had in a while purchasing a new phone. The associate I had name was Marquis. He was very knowledgeable with the different phone choices. He made me feel very comfortable with the decision I made on my new phone. This store should be pleased with him because I am. Two thumbs up for Marquis!
April 2026
Grant has been my service rep for AT&T since we switched from spectrum 2 months ago. He helped us save a large amount of money off our phones and internet. He is very professional and always promptly returns messages with any questions we had. 5 star..
April 2026
Marquis was so patient and kind in handling my questions. He was very knowledgeable and helpful about different ways to complete my purchase.
