AutoZone Northcross Lane in Statesville, NC, is a well-regarded auto parts store known for its helpful staff and wide selection of products. Customers appreciate the knowledgeable employees who assist with finding the right parts and offer great customer service. The store is praised for being clean and well-organized, making shopping easy and pleasant. One of the standout features is the Loaner Tool Program, which allows customers to borrow tools needed for vehicle repairs, adding convenience for those without the right tools on hand. Many customers have been returning for over 10 years, citing the staff's helpful attitude as a key reason for their loyalty. While there was a minor issue with a new employee, it was resolved positively. Visitors also note that the store offers a variety of parts, including hard parts and maintenance items, and has a good selection of car accessories. Overall, AutoZone Northcross Lane is highly recommended by customers for its friendly service, helpful staff, and commitment to customer satisfaction, making it a reliable choice for auto parts needs in the area.
Lawerence was a life saver & provided the best customer service/experience. Highly recommend this location!
May 2026
The folks here are AWESOME, had a question about a part to make sure it was the right one and we walked out to my car to make sure. Great service and I will definitely be using this store instead of the one closer to me.
March 2026
I go in and ask for oil filters not made in CHINA. They are very helpful to find them for me. I suggest we all do the same for all merchandise, all stores. Brian Sloan
