9AM - 6PM
209 Turnersburg Hwy, Statesville
Banks
8:30AM - 6PM
108 Tradd St, Statesville
Banks
“By far the best experience I have had with any business especially a bank. You will be warmly and genuinely greeted as you enter the building. Thom and team did an excellent job opening my business account. They actually care about YOU! Well done ladies and gentlemen. Only regret I have is not finding you sooner.The Blue harbor banking app is an absolute breeze. Very simple and easy to use.”
8:30AM - 5:30PM
767 Eastside Dr, Statesville
Banks
“I came in to open a new bank account with SECU, and I had the pleasure of meeting Anthony, who set up my account. Anthony was a pleasure to talk to; he was very informative, patient, and kind! SECU has a great employee on their hands; he made my experience very easy and comfortable since I am new to the state and SECU.”
“I'm genuinely surprised by the bad reviews because I find their customer service to be excellent. It does look like those reviews are from years ago. I've been banking with First Citizens for years and had to call this branch to settle an issue I was having with an international wire transfer. The issue was my fault as I put in the wrong number for the wire. Keri went above and beyond to help me track the transfer and understand the issue. She was great and super helpful!”
“They are always nice to me, even without knowing I have an account. Then came the day I needed to pay someone in Virginia serious money quickly. I can't recall her name, but a manager explained all the rules to me. And offered to above and beyond to help me. Her first suggestion turned out to work and everything was resolved with minimal effort, but it was nice knowing there were backup plans.I love it when they apologize for asking security questions before letting me have my money. But folks, think about it: if they do not know who you are, do you want them letting any stranger or crook taking your money out? I suspect most of the detractors have problems with every bank.They might hate me for this, but yeah, the rates they pay are low and they do have fees (never doing foreign currency or checks here); I keep money at other banks for better interests rates. But, when I need a bank that is in 37 states and has professional and pleasant people Wells is there. It is reason enough for me to keep a few hundred in the account.Their online banking is also top tier. Sure they are a little cautious. I am sure they make plenty of money on all the money that goes through the bank for my bills, but so be it. It makes life easy.Last, but not least is their Cash Wise card. I don't know what credit score you need for it, but I love the cash back. Straight percentage from day one (I don't think DC does it from day one) and no revolving categories (One of the C banks).”
Open 24 hours
212 E Broad St, Statesville
Banks
“So far, 2017 has been a year of eating crow but when it means I'm getting great customer service, tie on my bib and hand me a fork and knife! PNC staff have much improved their customer service skills over the past few months so I feel compelled to update my review and even reconsider my statement about never utilizing any of their other banking services. The staff that typically works the drive thru window and I apologize for not knowing her name, has been especially pleasant and friendly over the past three months, even giving my little four legged baby a treat at each visit. Call me easy but this makes a difference to me! A simple smile, exchange of pleasantries and a treat for my baby...yes, that's all it takes, I'm sold! PNC has maintained professionalism and moved a step forward with customer service in a time where banks aren't thought too fondly of. I'm reconsidering my previous position and may utilize PNC for other banking services, especially since my other side bank is the one currently in the hot seat! I will always give credit where credit is due and earned! Thank you, PNC!”
Open 24 hours
1644 E Broad St, Statesville
Banks
“I received kind and excellent service at this bank today from Candi Burgin, and another lady whose name I didn't get. Everyone is pleasant and helpful, and I've been a customer for 12 years. Their locations are convenient and I'm pleased I decided to bank here.”
9AM - 6PM
212 E Broad St, Statesville
Banks
“I recently had some fraudulent activity going on with my checking account and I will say initially I was extremely upset with how I was handled by customer service in the recovery department. I was put on hold numerous times because after long wait times, my call would get dropped. Needless to say, once my account finally got a hold on it, I went to my local branch with huge concerns because my balance was literally $0! I was so upset and I said to myself that I may have to find another bank if this doesn't get resolved quickly and with some compassion unlike what I had experienced with customer service on the phone the day before. The young lady that represents PNC Statesville, Kalan is an absolute angel. She cares so much about her customers and has a genuine concern when this type situation occurs. She is also very smart and knowledgeable about her job and I know this young lady has a wonderful future helping people. PNC could not have gotten luckier by having her represent them here in Statesville NC. I personally want to let everyone know she is the main reason I will continue to bank with PNC after this situation I am experiencing. Thank you Kalan for all you do for me and all of your PNC customers! You are the absolute best!!”
“Stopped here to deposit money. Dropped all my cash all over the parking lot and the ladies came out and helped me pick it all up despite me telling them not to worry about it. Great customer service thank you so much.”
“I went here to open a checking account. Lisbeth got it all set up and was so nice from the second i told her what i wanted until i left. I'm glad we have here in Statesville!!”
8:30AM - 5:30PM
1742 Wilkesboro Hwy, Statesville
Banks
“???AMANDA took my deposit & processed right away?Sweet, pretty & informative Lady?I needed a form notarized & Ms. took care of that also?What a PLEASANT TRIP this was?Efficient, polite & eager to take care of CUSTOMERS?Wished me a MERRY CHRISTMAS on the way out & LOVE banking with SECU??? Nanny C, Statesville ???12.12.21???”
9AM - 5PM
1616 E Broad St, Statesville
Banks
“Katherine Pimiento is an Angel She has the Best Costumer Service I ever experience in the Banking System!!! And a big plus that she is bilingual!!! Excellent Person!!!”
9:00 AM - 5:00 PM
204 E Broad St, Statesville
Banks
9AM - 6PM
500 E Broad St, Statesville
Banks
“Truist Bank in downtown Statesville is Amazing. Mrs Mary Holbrook made opening this checking account a Simple and Very Pleasant experience. Mrs Paulette Johnson was Very Diligent and Professional in providing me with answers to my follow up questions in preceding days. Both of these ladies are extremely knowledgeable and Professional above all, Great at customer service, and I Trust My Money in their care.”
Open 24 hours
1609 E Broad St, Statesville
Banks
Open 24 hours
325 E Front St, Statesville
Banks
9:30 AM - 4:00 PM
221 E Broad St, Statesville
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“My experience with this branch has been excellent. The other banks I have worked with, are not as friendly or efficient. My experience with Dorthy, Anya and Triston in the past has been professional, personable and beyond the norm in service. You will not be disappointed.”