The Home Depot in Statesville, NC offers tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. It provides convenient pick up in store and curbside options. The store is noted as very organized and clean with an exceptional amount of stock. Customer service experiences vary. Many employees are described as knowledgeable, helpful, super nice, friendly, attentive, polite, kind, and patient, making customers feel welcome. Specific positive interactions occurred at the service desk and in the Christmas tree area, with staff willing to help load items. However, other times it was very difficult finding assistance, with some employees seen on their phones or talking to each other. The lumber cutting machine was also reported out of order. Despite some inconsistencies, these positive experiences have encouraged customers to choose this location over others, even when it is farther away.
Cashier was very friendly. We found a couple things we needed.
April 2026
I went in to pick up my order. Audrey the lady at the customer service desk got it for me. She was very nice and helpful, and friendly.I wanted a palm sander, so she ordered it for me. The Home Depot is a great place to shop.
April 2026
Home Depot is a great place for all your Home and gardening needs. I purchased a new Toilet They have a great selection of new style toilets as well as for special needs. I highly recommend this Home Improvement store.