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“One of the friendliest and helpful banks I have done business with. The staff makes you feel like family. On a scale of 1 to 5 with 5 being the best I give Carla and the entire staff a big 5”
“BANK OF OAK RIDGEBrent Schroyer: I simply cannot say enough. Brent takes care of all my insurance needs. He reviews my policies every year to get me the best possible deal for my current situation in life. He even spoke with my two daughters right before they started driving. Sometimes the “talk” means more coming from someone you really don’t know more than from a parent. He’s responsive and he really cares about his clients.All the staff that I’ve dealt with are exceptional; but I must give a shout out to Chastity Spofford, another fan fav!! She is exceptional at what she does.My most recent experience with THE bank of Oak Ridge, left me saying to my wife as I was walking out, “you know the service at the Bank of Oak Ridge is exceptional.” Sonia Torres appeared that she was pressed for time, as if she had an appointment to make, but realized we had been waiting, only for a short amount of time, but we were still waiting for help. She could have easily just walked out the door, but approached us, and stayed to help. It was greatly appreciated!All the best to everyone there!”
“The Bank of Oak Ridge hands down is the best banking and customer service anywhere. Every encounter we have had for years has been with knowledgeable, friendly, and professional people. Most recently, we needed assistance while traveling abroad. Even though it was in the afternoon on a busy Friday, Natalie Payne listened to our situation, gave us advice, and sent us the appropriate forms to do what was needed. She went above and beyond to make sure we were taken care of securely, quickly, and as though we were right there at the location.”
“Michelle helped me open my new accounts at Bank of Oak Ridge. She has been so helpful and quick to answer any and all questions. She and Tyriq are always quick to greet me when I walk in the door. I’m truly glad I joined this bank!”
“My wife and I applied for a loan with our local Fidelity Bank here in Kernersville North Carolina. Gale Motsinger walked us through the entire process and what we needed to do and we got approved very very quickly. Gale was incredible to work with and we would recommend her to anybody else that needs to get a loan”
“I had always used banks, Truliant was referred by a friend. I just walked in and was greeted with a smile and a how may I help you. Everyone was very pleasant and helpful. I'm switching from my bank to Truliant. .”
“I recently opened an account there 2 weeks ago. Doing such things always puts me on edge. Elena (I hope I spelled her name correctly) assisted me in opening my account. She had a wonderful attitude, was calming, friendly, and professional. She even called a few days later to check in me. The whole experience was excellent customer service.”
“I was attended by Hema Darji and her attention was excellent, she guided me in the process of opening my account and linking to first bank and I have been too satisfied; I recommend her and give her a 5-star rating.”
“This is the best branch of Bank of America.
They have lockers.
They have very friendly staff eager to help.
Yesterday went to avail the notary service, which only Manager Niikolas Kastanis supposed to do. He helped me inspite of more documents needing certification stamp. Great Service and extra Thanks to Nikolas.
**just a tip - it is better to schedule appointment via app - to ensure guaranteed service.”
“Always excellent customer service. Have been a customer over 10 years. When there is an issue or opportunity for improvement this company embraces it.
Debbie is the go to. She is always patient and nice. This is our goto bank.”
“The staff here goes above and beyond to help their customers. Andrea M. at this location is absolutely fabulous! She has helped us several times and goes the extra mile to make it easy on the customer. Impressive and friendly customer service is what you will find at this location, especially with Andrea!”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“I have been dealing with FCB for many years and have dealt with several branches. Many branches are typical of what you can expect from a mega-bank, but not this one. I have nothing but praise for the service I have received at this branch. The appointments are punctual, I have never had to wait when making an appointment. Paperwork is very often prepared ahead of time so I do not waste time, which is important to me. I often get in and out in minutes. I can not say enough about the excellent service from the manager Ramona Byrd. Not only has she always facilitated the transactions for my business, she has often recommended and implemented real solutions to some of the issues facing my accounts. This branch's customer service is top notch!”
“I've been banking here almost a decade; since back when they were New Bridge Bank. I've always enjoyed the friendly service, and the accuracy and efficiency of this branch. I do wish they were open weekends, but it's not a huge deal; especially with the 24 hour ATM and online services First National provides.Plus, it's a good setup spot for Goodwill each weekend.Also, this branch does not have a coinstar machine; so if you're bringing in change, the coins need to be rolled.”
“Self Help Credit Union has been an incredible resource for me as I worked to rebuild my credit and save money. Their staff is friendly and always professional. I highly recommend using them for your banking needs.”
“I’ve been here about 3 times so far and my experience with tyler has been amazing! He has such a positive attitude and never fails to fix my banking problems (give that man a raise)”
“I received a call from the Greensboro location today (I live in another city). The person I spoke with is Nakia (so sorry if I butchered her name). I just want to say she is amazing. Someone apparently came in to their location with a fake ID trying to use my information to access my account, and Nakia immediately recognized that it was suspicious, took the person's fake ID, and contacted me directly. Thank you so much for being diligent and proactive in protecting your clients. I am so appreciative beyond measure! You are awesome.”
“Having a business and a non profit along w personal accounts i have absolutely been thrilled to work with the personnel at 1000 s main street in Kernersville. I would go as far as feeling of family. There has never been a time where myself and my family didnt feel completely welcome and all transactions are handled w extreme professionalism.”
“This is genuinely the best service I've had at a bank or anywhere else. I went by there to speak with a representative about student loans. A kind man opened the door for me, greeted me, and immediately sat me down with who I needed to speak to. No fuss or difficulties. The banker I met with was incredibly friendly and gave me all the information I needed in a timely manner.”
“This is our go to PNC bank because they are always so welcoming and eager to help. Opened both my kids accounts here and the customer service is Amazing! Thank you so much!”
“This is a wonderful bank with which to do business. Not only are the employees friendly and gracious, everyone is extremely knowledgeable. I am amazed at the variety of services the tellers can perform without sending you off to someone else. When employees do not have an answer, they arrange to connect you with someone in the bank who does. I recently learned that Pinnacle Bank only employees persons with five years previous banking experience. It shows! Angie and the remainder of the staff know how to treat people. It makes me actually enjoy going to the bank.”
“I had a great experience visiting the Chase branch. There were no issues at all, and I was assisted promptly by a friendly, knowledgeable team. Everyone was professional, welcoming, and made the process smooth and easy. I truly appreciate the excellent customer service.”
“We worked with Adam Coley on a lot of financial transactions. He was wonderful and extremely knowledgeable. He gave us really good advice. We didn’t normally bank with FNB but will be moving forward with the experience we had.”
“I am so happy with Allegacy. I have banked with many and the customer service I receive is top notch. I look forward to working with them for a very long time. Will At Battleground office is fantastic.”
“I just completed an auto loan, and Belinda Steiner, Senior Relationship Banker, was exceptional in helping complete this loan. She was extremely professional and meticulous in all aspects of the transaction. I highly recommend this branch and their wonderful staff and will continue to do my banking there.”
“Truist helped me get my finances back in order! This branch is run in such an organized manner that I can’t recommend them enough. The staff are incredibly helpful and kind, and I felt comfortable with them!”
“I recently moved to the Triad. I've been making transactions at various credit union locations that participate as a Co-Op Shared Branch. I want to be a recognized as a member not a number. After visiting Piedmont Advantage Credit Union and being assisted by Angela, I felt i would be a valued member here. Angela was welcoming and her kindness was impressive. I saw her with the gentleman she was assisting before me, and she was personal and professional. Angela engaged in conversation with me and the woman waiting to be helped - they both shared PACU's family-like history with me. I am eager to join this location for my banking needs.”
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“Every Fidelity Bank that I have been in has very nice and courteous people especially the one in Liberty and the one in stokesdale North Carolina everybody knows who you are when you walk in and it's a good personal service and everybody is always so nice and so eager to help in any way they possibly can”