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1 - 5PM 8:30AM - 12PM
108 Randolph St Suite 3, Thomasville
Medical Supplies
“In this world of widespread medical understaffing, I had grown accustomed to poor customer service. Then Rotech Highpoint entered my scene. What a wonderful difference!My medical contact had been dragging her feet in getting my broken CPAP replaced--when all it needed was a faxed request. She ignored 5+ months of my desperate pleas.Then Rotech High Point rescued me. They sent Eric Walsh, a customer rep (CR), to her office and got the info, and I got my new equipment in 3 days. When I told Mr. Walsh I could not drive (I am 82 and have visibility issues), he hand-delivered the new equipment, explained it, set it up, and demonstrated it. Good results from the first night! Rotech has always been very responsive in replacing my equipment, and Mr. Walsh meets their high professional standard.Since he delivered the equipment, I have emailed him several times with questions and he has always responded promptly, thoroughly, and knowledgeably.My dealings with their website have also been successful. In my experience, Rotech High Point is a customer-centered organization, and I am happy and relieved to work with them.”
Medical Supplies
Medical Supplies
“The staff are amazing, they are very kind and go above and beyond to make sure you are taken care of. I highly highly recommend them for all of your medical supplies.”