Shoe Stores in Wake Forest, NC

“Great store full of great people. Some negative reviews state that the store is disorganized, however, I didn’t have a problem understanding the layout one bit, and I’m left to wonder what could lead them leave a review like that.In addition, the staff was very quick to help and kind. Tracie herself was present and obviously dedicates a lot of time and effort into her store. She’s been selling boots and buckles since I was a kid and it’s especially impressive to have kept the business alive through covid. I will be recommending this store to friends and coworkers.”

“After seeking new sneakers that would work with my new custom orthotics at a New Balance store and getting bad information and virtually no help...they didn't even seem interested that I was there, and there were no other customers... we decided to try this store. It was random luck, but the vibe was immediately different. They really wanted to help me, let's just start there. Then I got to know the person helping me, Ellie Penner, the certified Pedorthist that was measuring my feet. She understood everything I was saying to her about my life of foot pain and was willing to try different things, like metatarsal pads added to my custom orthotics. She integrated the cushioning I was using so the 3/4 orthotic didn't allow my foot to rub against the stitching in the shoe into one easy to use insert that included the metatarsal pad and a specially cut U-shaped callous pad. I came back later for more adjustments and she helped me with that without charging more. She was friendly, patient, and really seemed to care, and most of all, knowledgeable. Unlike the people at Good Feet (don't go there!) her friendliness and interest was genuine, not just a sales pitch. The other sales woman chatted with me like we were old friends while I waited for Ellie to make the adjustment to my orthotic. It was a miracle to me that I found her and now I understand that when you have chronic foot pain, you not only need a pediatrist, you also need a pedorthist to make the orthotic actually work for you in real life. I had never heard of this practice, but apparently, it is a whole medical path in Canada. I can now walk or stand for hours at a time, something that was unthinkable for the past 15 years. I've never had an experience like this in a shoe store in my life, and I'm 61. If you have foot pain, talk to Ellie!”

“I just had to share my experience… I came across this store on a late night scroll, I reached out and was hooked up with a personal shopper ? since I live out of state can I just say how thankful I am for an employee named Melissa who was able to help me get all my Christmas shopping done in one phone conversation... winnnnnnnning Christmas!! Great selection and inventory, I highly recommend!”

“I was just in the store around 1pm. I just want to give a huge shout out to the young lady and gentleman that were working the counter. There was an extremely rude woman that was doing some kind of exchange, and these two handled her extremely professionally. They gave her options and even said that their manager would be in shortly and might be able to assist her further. She did not seem to like that idea very much. She was short tempered, and disrespectful. Again, I just wanted to give these two the recognition they deserve! I was so impressed how they were tactfully handling this disgruntled woman.”