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“I found this place online, when I went in the guy at the window was so helpful and explained the process to a tee. I advised him I was not from the area & had went to another place which could not repair my sons ps5 so I googled this place. He offered same day repairs. They sent you a text when they start working and updated messages through the process. It was quick and done right. When I arrived back which was not long at all maybe a hour, he then plugged my game up and showed me the repairs on the screen. This place was clean, friendly, fast and very professional. I would gladly return and drive over a hour to go back to this spot. I highly recommend it to anyone needing repairs.”
8:30AM - 8:30PM
832 S Main St, Kernersville
Mobile Phones
“I had the most wonderful experience at the kernersville location I will only let Rob help me you are very privilege to have the personable and helpful employee be blessed you have him he needs a raise good employees are very hard to find”
“Derek was a fantastic representative and very helpful. The store is usually busy but everyone is very nice and tries their hardest to get to everyone in a timely manner while giving each person their full attention.”
“Hello and Good morning I visited Metro PCS Store to purchase a Home Internet service for my Smart TV and my Tablet and my T-Mobile representative was on top of his job and gave me the unit along with clear details on how to hook it up to my devices and I have been extremely happy with my Service. Sincerely Mr Larry Barron Sr”
“I had a great experience buying an Apple Watch and adding it to my account, here at this location.
Nice and friendly sales / customer service reps.”
“My experience at AT&T on Stratford Road was amazing! Apria, went above and beyond and treated me with respect . She was incredibly helpful, polite, and knowledgeable about anything I asked for. Such a pleasure to work with!”
“I had a problem with my cell phone and went to the store on waughtown St in Winston Salem NC And the young lady working there got me the best deal on a new phone,I love metro”
10AM - 5PM
268 S Stratford Rd, Winston-Salem
Mobile Phones
“I kind of want to drop my phone just to go back to see Casey. I have never met such a kind and competent cell phone master. She took my two phone in the back and came back with hand written instructions for me. Smart, listens like a pro and so very, very kind. She will be seeing me again even if it is to just bring Dunkin Munchkins. Just want them to feel the same as I did when I left their business. Tons of love, the tall dorky tech nerd.”
“We had the best experience yesterday when we changed to T-Mobile. Annabelle was the nicest and literally had me covered in everything down to home internet that I had no clue I needed but glad she offered it. I am so happy with the service and products and this store.”
“I came in yesterday to upgrade my phone. Isaiah was very helpful and took care of what I needed quickly. He was very nice and personable. I had a really great experience!”
“I had a great experience this week at this location. Came in to upgrade my phone for the first time in a few years. Chudney was extremely professional, friendly, knowledgeable, and made the process smooth and easy! Would definitely come back to this location!”
“Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
10AM - 8PM
2822 University Pkwy, Winston-Salem
Mobile Phones
“These folks are easy to talk to, deal with and will answer any question you have. They even found a way to get me a hard to find charger that they did not have to do. But they did it cheerfully. Jennifer and the whole team are low pressure and friendly.”
“Wonderful customer service and very competitive prices on repairs; I was looking at $400 at other repair places and got my s23 ultra fixed for $200. This is my official repair store from now on.”
“Clean location with friendly and helpful folks behind the counter. They were able to help me get my wife's phone number retrieved to a new SIM card after her phone was stolen. As an aside, whoever stole that phone, you picked the wrong one! Cricket service as a whole, I've had them for years, here in the Triad and back when I lived in NY. I have typically had great service, and they offer a good variety of options for monthly data and phone service. You can buy phones direct or bring your own. Customer service is unfortunately limited, as even the store staff have to call a number to help you with what you need. When I tried to call, the wait time was ridiculous, and they never did get to me via phone. Still, it's not often I need their customer service, and they manage to provide what I need in a phone service. The app is a tad buggy, but I am able to switch up service on the fly so that I can add data when I need it but also pay less when I don't need it. Thanks for good service and value, Cricket. And to whoever broke in my car and stole that phone, I suggest you sleep with one eye open!”
“Had an message on my phone enter sim puk they got me in touch with tech support and they resolved my issue fast AWESOME EMPLOYEES so please if you need a new phone or having trouble with your phone please visit this store the EMPLOYEES are AWESOME”
10AM - 8PM
1060 S Main St E, Kernersville
Mobile Phones
“Wendy in the Kernersville store went above and beyond being helpful with my purchase of a phone today.She was patient, professional and compassionate which are customer service skills that are rarely seen this day & time!I will certainly recommend this location to my friends and family .”
“I went in because I thought I had cracked my phone's screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didn't play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.”
10AM - 8PM
3027 Waughtown St, Winston-Salem
Mobile Phones
“If you need a new phone,new phone plan & associates that will listen or actively help you....THIS is the location to come to!! Soooo helpful,friendly & fast!!!”
“Great prices friendly and they answer any question in timely manner also quick repair was able to take tablet in to get repaired and within the hour it was ready”
“They work only on iPhones. So if you have an Android and need it to be repaired it's kinda of tough u may have a long week wait for parts and labor when it comes to Android repairs at this location or it's subsidiaries.”
“I recently visited the cricket store and had an outstanding experience. The staff members were incredibly friendly, kind, and went above and beyond to assist me. They made the process of getting a brand new phone fast and hassle-free. I appreciate the excellent customer service and would highly recommend this store to others. Definitely a 5-star experience!”
“I would give this place 10 stars if I could. There is a woman there by the name of Maya I believe it was. She was very polite, kind and very helpful. I had my own phone and she activated it for me and sold me a very nice case and a tempered glass cover to go on it. She explained everything and made it all very smooth to understand. I found it a real pleasure to do business there.”
“Ive been a customer with Boost for 3 years. Never ever have i gotten any sort of mal-treatment. Im always satisfied with any and all services provided by their kind employees. I never leave with any doubts or unanswered questions and if i do they go the extra mile to figure it out for me and contact me with a follow up! There’s someone in specific that never ceases to amaze me with her wonderful customer service skills. Ana i believe is her name. I literally only tend to go when she’s in the location.”
“the new two hispanic girls in there have great customer service and are very honest will recommend this store its always clean and smells good..only reason im rating it now its because im a satisfy customer..before these two girls there there was a dark girl name sharkeisha and she was a liar and a theif and would over charge people and always smelled like weed but now im happy they have the new girls working there im happy with my new lgk40 ill be definitely be coming around more often.”
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“I almost never leave reviews, but I had such a good experience today that I felt I should. I went to this store and received excellent customer service. Carolina and Ashley were very patient and took the time to answer all my questions. They helped me set up my new S25 Ultra and made the whole process easy, one thing I do recommend is backing up your old device before coming in….I forgot to do that and ended up spending almost three hours at the store. Other than that, I definitely recommend this location.”