8:30AM - 8:30PM
3300 Robinhood Rd, Winston-Salem
Mobile Phones
8:30AM - 8:30PM
12216 North Carolina Hwy 150, Winston-Salem
Mobile Phones
“Benjamin is the best customer service rep
He should be a manager !
Quick service ,very detailed, willing to over achieve the happiness of his customers”
“Appetite 4 Repairs was awesome. Great people, Great Service, Great Communication. They had my tablet back up and running like new after a cracked screen was replaced. I’ll take all my device repairs here from now on.”
8:30AM - 8:30PM
301 Jonestown Rd, Winston-Salem
Mobile Phones
“Choose this location ask for Turner! Honestly answering our questions. Not experience at another location. We saved money upgrading our phone. So appreciate you Turner!”
8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phones
“Isaiah was so helpful! I’ve been to 3 different stores trying to get an issue with my phone sorted out and he was the first person who was actually helpful. Everyone in the store was very pleasant and polite, I didn’t have to wait around at all! Overall great experience.”
“Went in this afternoon with a complex transaction switching everything from a business to personal account added an Apple Watch and AT&T air Internet for our home. Expecting this to be problematic. But it went very smoothly. The staff there is top-notch and very good to deal with. It was not crowded at all in fact we made an appointment yesterday and got right in today. Very pleased with this location and AT&T”
“There's a new salesperson named ashiq as i remember. He was so helpful. He helped me and my friend to get good phones with very good price. Well behaved.
Definitely recommend this place.”
“Not only did they save me, to get rid of my headache over my phone, but they are also willing to help. Also, professional and smart!
Thanks,
A J MacFarlane”
“Mike was very helpful and happy to help and very nice ,they all were very nice I was very satisfied and pleased with the customer service , and I'm very pleased with my new phone 🙂👍🏾”
“Compared to what we experienced on 07/29 at the Kernersville location, complete POLAR OPPOSITE. Had not been in the store but a few seconds until we were greeted. About a minute or so later, someone checked us in, and we were being helped a minute or so after that. A model of what good customer service should actually look like. Not just because it keeps customers happy, but because it also keeps people from helping themselves to merchandise and walking out. I worked 18 years in retail. I know of a couple of different regional managers that I worked under that if what happened in the Kernersville store happened in one of their stores, EVERYONE in that store would find themselves looking for another job. And I do mean, EVERYONE!
Thank you for the very much improved experience compared to the Kernersville store.”
“Xander was absolutely amazing, I continously keep coming to the East Hanes location because he is very professional and has all the answers and resolves all of my issues everything my family and I cone to the store.”
10AM - 7:30PM
2840 Waughtown St, Winston-Salem
Mobile Phones
“I had a problem with my cell phone and went to the store on waughtown St in Winston Salem NC And the young lady working there got me the best deal on a new phone,I love metro”
“I wanted to take a moment to highlight the fantastic experience I had working with Cory at AT&T. Cory went above and beyond in assisting me with transferring my phone to another account. From the very beginning, he was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free.
Cory’s professionalism and dedication to customer service made a real difference, and I truly appreciate how he took the time to ensure everything was done right. Cory is a valuable asset to the AT&T team, and I’m grateful for the excellent service I received.
Thank you again, Cory!”
“My boy Fabian fixed my broken screen took a little time because my phone kept running hot.Overall He’s good people an I recommend him to fix your phone.”
“CeeCee Huffin is your go to consultant to resolve any and all matters with your AT & T account! She is truly gifted in explaining the details in a way I could understand. After being led astray at a different store, CeeCee resolved my issues quickly. 10 out of 5 recommend her!”
“The customer service was excellent. They explained everything very well and gave me incredible experiences. Diana was very kind and helped me a lot with the things I was interested in.”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“Cricket has been around for a long time and I haven't ever seen or deal with anyone that has the postive energy that the Manager Andrea has brought she so sweet and helpful... thanks for Andrea we need more people like her in this world”
“Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
10AM - 8PM
2822 University Pkwy, Winston-Salem
Mobile Phones
“She is excellent. Lucy Sosa. She always get the job done. She always nice, she never cannot fix anything. She fix my phone every time and has patience with me when figuring things out. She is so adorable and loved.”
“As soon as I walked in he greeted me so professional. Handle my transactions with such care . Make sure I was good before I walked out the building. I will forever come to this store . Thank you manny”
“I would like to thank Johanna for helping me and my not super tech brother-in-law set up his new cell service and his phone. If it wasn't for her I probably would have tossed the phone across the yard out of frustration ?. If you need help head her way.”
“I go to this boost almost like clockwork every 3 years for a new phone for one reason or another, Ashley was so helpful and kind today! Thank you so much again!!”
“The lady at this store is amazing after being run around by the other store she helped me get the phone I wanted for my son for Christmas she went above and beyond to take care of me I recommend her and this store to anyone who wants service through boost mobile!”
“I had an amazing experience at totalwireless! From the moment I walked in, the staff was friendly and helpful. Yeferson made the entire process smooth and stress-free. I Highly recommend.”
10AM - 8PM
3027 Waughtown St, Winston-Salem
Mobile Phones
“If you need a new phone,new phone plan & associates that will listen or actively help you....THIS is the location to come to!! Soooo helpful,friendly & fast!!!”
“My experience was nothing short of amazing. When I walked in, I was the only customer. The first TMobile store had a long wait time so I Googled another and it brought me here. Staff greeted with smiles and great conversation. As other customers walled in, they were helped and nobody had to wait long at all, in and out! Jose and Marco are the absolute best. At one point, the process became really challenging and had me a bit nervous. Needless to say, when it was all said and done, I walked out very satisfied new customer! Hands down, I recommend this store! Thank you guys!”
“Wonderful customer service and very competitive prices on repairs; I was looking at $400 at other repair places and got my s23 ultra fixed for $200. This is my official repair store from now on.”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Mobile Phones
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“Mike McLean is fantastic to work with. Extremely knowledgeable and helpful. He recently provided assistance with a phone replacement. He made the entire process smooth and painless. Stay in the neighborhood with awesome phone service on Robinhood Road.”