Verizon Wireless, a leading provider of cellular services, offers an exceptional in-person experience at the Cellular Sales location on 755 Russ Ave in Waynesville. The wireless sales consultants, such as Javion Weeks and Erica Capps, are highly knowledgeable and dedicated to ensuring customer satisfaction. Javion Weeks is praised for his patience, expertise, and ability to assist customers with a variety of tasks, including upgrading devices, adding lines, updating plans, and even pairing phones to vehicles. Customers appreciate his willingness to go the extra mile to ensure their needs are met. Similarly, Erica Capps, though new to the team, has been commended for her exceptional customer service. She has helped customers navigate complex issues with ease, maintaining a calm and friendly demeanor throughout the process. Customers leave the store feeling satisfied, confident that any ongoing problems will be addressed. The Cellular Sales location provides a welcoming and efficient environment, where customers can access the latest Verizon products and services, including exclusive offerings and promotions. Whether you're looking to upgrade your Apple iPhone, Samsung Galaxy, or Motorola edge+, or simply need assistance with your Verizon plan, the team at this Waynesville location is dedicated to providing an exceptional wireless experience.
Professional, friendly and took care of my needs. Thanks to Mclaren
April 2026
If you need internet/mobile service from Verizon, I enthusiastically refer you to Tyrell Hamlin. He was able to correct a large error created by others, assuring that I had a full refund for services I had not received. He went out of his way to support a resolution, demonstrating kindness, compassion, and competence.
March 2026
Kaiden was very professional and helpful, would recommend when shopping for a phone.
