“I have been a patient of Jessica Anewalt for years. She always listens and understands. I was in a ton of medication for years and gained alot of weight. She didn't want me to come off of them, but I did anyways. I lost all the weight and feel better. My fibro is back to full swing now and she is helping me so that I want be dependent on the medication. I know there are a ton of bad reviews for this place, but I wouldn't go anywhere else. All the staff members have always be extremely friendly and I have never had to wait longer that 15 mins after my appointment time. As far as the front desk staff they change all the time so yes you will sometimes run into a rude situation.”
8AM - 12PM 1 - 5PM
372 Depot St Ste 10, Asheville
Family Practice
“This is the kind of thorough, compassionate, and meticulous care that everyone deserves. Every appointment is relaxed and unrushed, and my doctor is easy to communicate with through the messaging system in the patient portal. This is the best health care I’ve ever received. Wish I had had become a member years ago.”
“This is an excellent medical practice where professional staff truly listen to you, answer your questions and give good advice. Samantha and Parker are a great team and I am a healthy senior citizen in part due to their professionalism and care.”
8:30AM - 5PM
3 Doctors Park A, Asheville
Family Practice
“I followed Dr. Roberts to this practice because of the outstanding medical care she has provided me. I looked for a long time to find a doctor who was empathetic, practical, and just - present with me as a patient, and Dr. Roberts exceeds all my expectations. She is never judgemental, always kind. She makes me feel like we are collaborating towards my healthcare by validating my experience and offering her knowledge and insight, and she makes me feel safe in the exam room and hopeful about the ways I can influence my health with medical practitioner guidance. This is night and day from the medical care I have often received prior to this.
While I cannot speak in detail to Dr. McNeill's care, I have seen him before when Dr. Roberts was not available, and the visit was in line with the (honestly, pretty high!) standard of care I have come to expect. He was also attentive, validating, and grounded in his care.
The portal took a little getting used to for me, but now I love it. I can make my own appointments, and it is so awesome how the portal enables me to communicate with the medical team on smaller questions/concerns.
I have some mistrust from previous medical billing experiences, so I always clarify many times when/how/where things are getting billed during visits. That said, I have never had any surprises at this practice.
Thanks for all you do, Dr. Roberts!”
“I see mainly Hayden, but the entire clinical staff has been amazing to work with. I hadn't felt like I was listened to medically in the past. That changed when I started here. Hayden is the best medical provider I've ever worked with. I am so glad I found Biltmore Family!”
“Dr. Young was the kindest best doctor ive ever had and I cannot reccommend her more. Now I live in Oregon and she is the only thing I miss about the NC healthcare system.”
8 - 11:45AM 12:45 - 4:45PM
206 Asheland Ave, Asheville
Family Practice
“Family health center has been vital to my health and care here in Asheville. Dr Megan Thomas is always responsive and quick to be there for me when I need it the most.”
“I started going here less than a year ago. I needed to know that I had a primary care doctor when I was in town. After a few visits I realized that I really liked it here and that I could get so much of my Healthcare needs in one professional, kind, friendly and extremely clean environment. The staff and physicians are wonderful. I can visit in person and contact them via the patient portal.”