AT&T Store in Wilmington offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans suitable for every need. Customers can choose from prepaid plans with no annual contracts or credit checks, and enjoy nationwide AT&T 5G service included with unlimited data plans at no extra cost. The store is known for friendly and helpful staff who provide excellent customer service. Customers have praised the staff for their patience and knowledge, especially when resolving issues quickly and efficiently. Many reviews mention positive experiences with salespeople who are fast, friendly, and well-informed about products, billing, and accessories. Some customers appreciated the opportunity to buy accessories and new devices, including iWatches, with special deals like buy one/get one offers. The staff's dedication to solving problems and relieving stress was also highlighted, with employees taking extra steps such as cleaning phones to ensure they work properly. Overall, the Wilmington AT&T Store provides a welcoming environment with knowledgeable staff committed to helping customers stay connected and find the right devices and plans for their needs.
After a very frustrating experience with ATT customer service over the phone and online chat, I decided to go into the store. Philip and JoJo very kindly and patiently solved my issue and got me back online. Excellent customer service!
April 2024
I have questions about my Android phone quite frequently. The techs at AT&T set me straight every time.
February 2024
Very happy with my visit on Friday. The sales girl was fast and fixed problem very quickly. I felt very comfortable with the way the employees treated me. Would recommend the store on Oleander Drive in Wilmington NC . Very friendly experience.
