CVS Health in Wilmington is dedicated to providing reliable health management solutions and excellent customer service. Open seven days a week, this location offers various services, including prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers appreciate the friendly and helpful staff, who consistently go the extra mile to assist. Reviews highlight specific employees who made positive impressions, such as Judy, Chris, and the pharmacists, who are noted for their kindness and willingness to help, even outside regular hours. The store prides itself on its clear name badges, creating a welcoming atmosphere. Customers also appreciate the ExtraCare® program, which offers personalized deals and rewards. While some reviews mention issues with prescription availability and communication, the overall sentiment is that the team at CVS is top-notch, responsive, and committed to customer satisfaction. The dedication to helping customers find solutions, such as transferring prescriptions to other locations, is frequently recognized. Overall, CVS in Wilmington is seen as a reliable and friendly place for health needs, encouraging customers to return for their future healthcare requirements.
I was helped in a timely manner. The pharmacy tech was very friendly and knowledgeable.
March 2025
Went through hell tonight and ended up at this CVS. Dale in the pharmacy went the extra mile. He was polite and the best to work with. I hope he knows how much our lives were touched by him today!
March 2025
It is sad that you cannot talk to a Pharmacist. You have to leave a message. What happened to the days when you could speak to a human being and the really sad part is it is like that at the one in Castle Hayne also and probably at all of them. Who knows. Sad sad sad.
