The CVS Health location in Wilmington is open seven days a week to help customers manage their health with reliable value. It offers prescription refills, COVID-19 and flu tests, vaccinations, personal care items, pet toys, and healthy snacks. To save time and money, customers can join ExtraCare for personalized deals and rewards, shop weekly deals, or order online for free pickup or same-day delivery. Many reviews highlight excellent and helpful staff members. One employee is consistently described as amazing, personable, very helpful, and efficient at checkout, ensuring customers get the best deal by applying all coupons and Extra Bucks. In the pharmacy, staff are noted as very helpful, taking time to help find items and answer questions. One pharmacy worker is called amazing with impeccable customer service skills, a hard worker who fills prescriptions quickly. Another staff member is always friendly and professional at checkout, handling app coupons without a problem. One employee has greatly improved in demeanor and is considered a real asset. Customers report always having a great experience, noting the store is organized and easy to navigate. However, some criticisms are noted. One reviewer expresses a dislike for self-checkout and notes there is never anyone at the front, stating more staff people are needed. The wait at the drive-through is also described as ridiculous, sometimes being one hour long.
