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January 2022
Kanesha, at the airport location in Wilmington, was perfect. Really nice, great customer service, super helpful, goes above and beyond to assist customers, had me in and out in a timely manner. It's hard to come across friendly people now days so I am grateful for an awesome experience. Thank you! -Tashia
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September 2019
Rented car for 7 days. Had to return car after 2 days. Had family emergency. Was charged for full 7 days. I know this is their policy, but come on, THIS WAS AN EMERGENCY.
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September 2019
First, the hours are way worse than any other rental location in the airport. We booked via hotwire and out flight was delayed causing us to get in after 11. Hotwire rep spoke with the agent who said she would stay until we arrived. This did not happen . Luckily hotwire refunded the rental