O'Reilly Auto Parts on Market Street in Wilmington is a huge and spotless store that carries everything you could ever need for your vehicle. The Parts Professionals are ready to help with any project. Staff are described as helpful, polite, friendly, professional, sweet, and filled with knowledge. They provide great customer service with patience and respect, explaining things in detail but simply. Employees are quick, efficient, and willing to assist directly, leading customers to the right parts, checking part numbers, and even going outside to see a car. They offer services like free bulb installation, completing the work themselves with a smile. This location provides a thorough examination and helpful second opinion, soothing car anxiety and leaving customers feeling confident. Many reviewers state this is now their go-to source for parts and car questions, highly recommending it to friends and family. The store also offers free battery testing, wiper blade installation, fluid recycling, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program.
Great customer service! The customer service agent who helped me found the part I needed (the other auto parts stores did not have it in stock), the price was great, and the overall experience was exceptional. My A/C works now and I couldn't be happier.
May 2026
Understaffed... Helpful and thoughtful manager, yet very little time to customers given low staffing...
December 2025
Me and my brothers went Sunday to check his battery and I mean I tell you the guy who helped us and the older man working the register was extremely helpful. We was greeted and treated like priority.
