Spectrum Store
Internet Service ProvidersHours:
3500 Oleander Dr Unit R10, Wilmington NC 28403 Hours
About Spectrum Store
The Spectrum Store provides services for Internet, mobile, cable TV, and equipment. Customers report that the personnel are very friendly, helpful, knowledgeable, and patient, providing top notch customer service. Staff members work tirelessly to resolve issues, assist with setting up new devices, and ensure problems are sorted out. However, wait times can be very long, often over an hour, and the store is very busy with an endless amount of customers. It is strongly recommended to have an appointment made ahead of time to avoid waiting in line. Some customers suggest adding more staff, more chairs, a drink machine, and a small area for kids to improve the experience during lengthy visits. There is also a customer concern about telemarketers. The store is located on Oleander Drive in Wilmington, NC.
Most Recent Reviews
July 2026
Kris provided exceptional customer service. The best experience we have ever had at a mobile system store. Saved us money and we are very grateful for his professionalism and knowledge of the products that they offer.
July 2026
Service personnel helped me within three minutes after I walked in the Spectrum store. I got excellent service with a smile from a real human being and not some AI robotic humanoid. Excellent experience. Thank you.
July 2026
I placed the order online, checked in when I got to the store, 5 minutes later I walked out. Quick n easy
More Comments(161)
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