Greenlight Community Broadband

Internet Service Providers
Hours: Greenlight Community Broadband is North Carolina’s first community-owned, symmetrical gigabit fiber-to-the-home network. Founded in Wilson, it has been developed over two decades to support the community's economic health and enhance the quality of life for its citizens. Customer service is a strong point for Greenlight, as many users consistently praise the responsiveness and helpfulness of the staff. Technical support is available 24/7, with local technicians who are knowledgeable and attentive to customer concerns. Customers have shared positive experiences during outages, noting that Greenlight’s communication during maintenance was superior to larger companies. Users appreciate the prompt service, such as when technical support resolved issues quickly, like removing potential viruses from emails. Some customers, however, have expressed dissatisfaction with the streaming service, reporting glitches and buffering problems that have led them to consider switching providers. Despite these issues, the overall sentiment remains positive, with many users feeling a sense of belonging to the “Greenlight family.” Greenlight has shown commitment to improving its services and addressing customer concerns, and the community appreciates the local support that sets it apart from larger competitors. Users are hopeful that any technical issues will be resolved so they can continue enjoying reliable service.

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1. Wilson, North Carolina