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“I have done business with other Firestone Auto Care Centers but this one is the best.I have had to bring my vehicle to this store to fix jobs done by other stores.”
“Always happy to hear from them when I drop a car off my family and I have a legacy of years of asking Grayson to fix our cars and trucks my sister and them knew her last car by her name for it betty”
“Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10 mins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.”
“I got a flat tire on the side of Highway 64 on my way to the beach. Thankfully, a good Samaritan helped me put on my spare. Instead of driving back to Raleigh for a new tire that night, I called this location to see if they could help since it was closer. Bruce Allen, the store manager answered my call and told me to come right over. While he did not have my exact tire in stock, he said he could get me a similar one right away. By the time I drove there, he had found my exact tire and had it delivered! It was waiting for me when I got there! I was in and out of there in about 45 minutes and back on the road. Mr. Allen was so kind and I was so thankful for his help so quickly. Highly recommend Mr Tire!! Their staff and service has never disappointed!”
“Let me start off by saying, I ended up at this place completely by accident. But I’m a firm believer that things happen for a reason.
My first encounter had me a little heated and caught off guard. The gentleman asked, “May I help you” I told him I needed a tire, and his response was, “We don’t sell used tires.” At first, I was taken aback by the way it was said, but I decided to take the high road—and I can honestly say I’m glad I did.
The owner was very nice, and they took care of all my needs in a professional and respectful manner. Sometimes we have to look beyond the moment and understand that people may not truly mean things the way they come across.
I would definitely go back! Everyone was very nice, professional, and helpful. Not to mention, being at this place brought back so many nostalgic memories for me. As a kid, I would always talk about the “big man” out front. ? I remember seeing him and being fascinated by him, so coming back here all these years later brought back a little piece of my childhood.
Sometimes taking the high road can lead you to a pleasant experience you never expected. ❤️”
“Had a nail in my tire and Timothy helped get it taken care of. Had to get a new tire due to where it was. Thankfully I had purchased the protection for my tires when I bought them last year. Very cheap price for a new one! Friendly and helpful staff as well. Highly recommend them to anyone. Thanks!”
“I took my car to get two new tires and get the rotors turned. I was told up front that there would be a wait, and there was, but that was no problem because I had been told in advance. Unfortunately, the Wendy’s next-door has a no firearms on premise policy and with no way to secure my firearm with my vehicle being in the shop, I walked back and was on the phone with my mother considering DoorDash for lunch. The manager overheard me ask about having food delivered and offered me a ride across the highway to get myself something to eat. He was very courteous about the situation and I appreciate his accommodating. He was incredibly respectful and comfortable to be around. All of the staff were friendly, knowledgeable, and kept me updated on the status of my vehicle around other appointments and walk-ins. Fantastic customer service and I’ll be returning for the other two tires next month!”
“Great place. Had 17 of my hard to find 235/75 R 17.5 tires in stock and my customer was so thrilled with the price we bought 4 spare tires and replaced 2 tires to finsh my trip. They are made in Thailand but at $186 ea they were hard to ignore. Room out back to spin a road tractor with 53 ft spread axle in dirt. Guys were really quick and helped load all the extra spares. Thanks to everyone involved. Location is a little small for multiple tractor trailers but great for one or maybe 2 at a time.”
“I came in May 21st and Mr. Dale was so sweet and kind. He showed me where to take my car to get a patch, he was so patient and came to check my tire for another opinion! Hire more people like Mr. Dale ???”
“This was my first time going to Mr. Tire and, I have to say, I was very impressed. There was a mix up as far as my appointment went but Lashika, the GM of this location, was VERY nice and accomodating. Even though they were closing in an hour, she and the man in the garage (I believe his name may be Craig) took my car in and got 2 tires installed, an alignment, and a state inspection done. They even stayed a bit over 7pm to finish my van and get me back on the road. I'd definitely go back here again.”
“They are so professional and helpful.
My truck drives so much better now..
They replaced my front wheel bearings and cv axles...... Great job!!!!!!!!!”
“The service was very good. The men working there were all very nice. They put the wrong tire size on my van yesterday. Will go back to correct their error. But I would and will go back.”
“Had to get a new tire and when i pulled in someone was there right away to help me and the whole process of receiving a new tire took a total of 8 minutes at most. Beyond impressed with that turn over time!!!!!!!!!!!! Def recommend”
“Best price for my repair and a professional atmosphere. The technician explained the problem and educated me on helpful preventative maintenance for my car. This is the only garage I trust.”
“As a guy that has lived almost everywhere, seen just about everything and met all kinds of people. It is refreshing to do business with people as genuinely nice and honest as the crew at this place!!! 10⭐️’s”
“It wasn't too bad, I did notice they highered their prices from the last time I went about 2 years ago but who hasn't these days, all in all good experience they were honest that I gave them too much cash so that was good, so yeah good experience”
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“I entered this business stressed and worried. Jonathan was incredible, and helped me get through the issues I was having with my tire. Thank you so much. I would highly recommend this business.”