Tractor Supply Co. is a trusted neighborhood rural lifestyle store offering pet supplies, livestock feed, power equipment, workwear, and more. The staff are friendly, quick to assist, and attentive to customer needs, often going out of their way to help. Customers appreciate that the store typically has items available online that are in stock in-store, avoiding common frustrations. The crew at the Wilson location is especially praised for their helpfulness, with one customer highlighting their excellent service when assisting with a flat tire, even offering to wait past closing time. The staff is also responsive when problems arise, quickly identifying solutions and helping with large returns. However, there was some confusion about the price match policy; one cashier was not fully knowledgeable about it, stating it only applies to local stores with items in stock, when the actual policy allows matching online or in-store prices from trusted sources like Amazon, as long as the item is shipped and sold by the retailer. Overall, Tractor Supply Co. is seen as a reliable store with helpful staff and a good selection of products, making it a favorite for those seeking quality rural lifestyle supplies.
Went in this afternoon 6/25th and the staff were very helpful and answered my questions. They were nice. more then one helped when I was in a different section of the store and was still great. And I very much appreciated that they seemed knowledgeable and didn't try to sell me on unnecessary items I didn't need.
June 2024
One thing i will say about this location is that usually if it says online that they have something in store, it’s there. We all know how aggravating it is when it says something is available in store but you get there and it’s no where to be found. Good job Tractor Supply Wilson
December 2023
The staff here is not only friendly but they are quick to assist and also if there's ever any problem they're quick to identify a solution. It's really a pleasure dealing with them! I had to return something very large today and they came and got it out of my van. Super nice!